Senior Product Associate - Global Customer Platform

JobID: 210555579

Category: Product Management

JobSchedule: Full time

Posted Date: 2024-09-12T23:30:55+00:00

JobShift:Day

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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Global Customer Platform team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality activities across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development.
• Builds lasting relationships with Product stakeholders.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy
• Ability to work collaboratively with cross-functional teams, including product managers, designers, and engineers.

Preferred qualifications, capabilities, and skills

• Verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.
• Diligence to improve accuracy and precision in data analysis, documentation, and requirement gathering.