Senior Product Analyst

About us

Scribe is where exceptional people come to do the best work of their careers. We are a Series B, product-led growth startup based in SF. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running training sessions. We've helped over 2 million users in 100+ countries document and share what they know. We have raised $55M in funding from top investors and are growing our revenue, user base, and product very quickly. Come join us in our mission to unleash and uplevel the world's know-how!

How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win together. We embrace the following values:

• A strong sense of ownership

• Defaulting to action

• Humans over everything else

• A continuous learning and growth mindset

• High performance, high-velocity output

• A supportive, respectful and transparent work environment

About this role

As our first Product Analyst, you will enable data-driven decision-making by providing valuable insights throughout the product development process. You will report to the Head of Data and work closely with product teams to analyze data, identify trends, design experiments, and recommend product enhancements. In this role, you will establish a top-tier function by developing datasets and dashboards to monitor key performance indicators (KPIs) and understand our diverse customer base. Your contributions will directly impact our product roadmap and user experience.

You could be a great fit if

• You have at least 4+ years of experience in Product Analytics or Data Science roles

• You are an expert in SQL and can write complex but scalable queries

• You possess extensive experience with data visualization tools and techniques

• You are proficient in statistical analysis of customer retention and product usage

• You are familiar with product-led-growth (PLG) concepts and B2B SaaS

• You have experience in building robust datasets for advanced analytics

• You have effective communication skills for seamless collaboration

Bonus

• Familiar with the modern data stack - we use DBT, Snowflake, and Mixpanel

• Experience with BI tools such as Looker, Tableau, Sigma, Mode, and Power BI

• Exposure to scripting languages like Python or R

• Startup experience - we build and move fast!

What we can offer you

• Some of the nicest and smartest teammates you'll ever work with

• Competitive salaries

• Comprehensive healthcare benefits

• Exciting and motivating equity

• Unlimited PTO

• 401k

• Parental Leave

• Remote Benefits

• WFH Stipend

Compensation

140k-190k USD + Equity + Benefits

We consider several factors when determining compensation, including location, experience, and other job-related factors.

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.