Fivestars San Francisco , CA 94118
Are you fascinated by human behavior? Do you have an innate need to understand and influence how people act? Do you naturally look for the soul hidden in the numbers? Can you illuminate that soul and create a story that non-analytical minds can grasp and rally behind? Do you enjoy working with Product teams to deliver on customer needs? Does working closely with cross-functional teams excite you?
If so, we want you! FiveStars a rewards and marketing platform for local businesses - is seeking an Analyst/Senior Analyst. Reporting to the Director of Product Analytics, you will work with the Product team at FiveStars to understand customer pain points and deliver value to consumers, merchants, and our shareholders. This is a high-visibility/high-impact role expanding our understanding of consumer/merchant behavior, influencing product strategy, and driving the successful growth of FiveStars.
FiveStars is a rewards and marketing platform for local businesses and the communities they serve. We help consumers find great local deals. Small mom-and-pops and mid-sized enterprise merchants use our tools to build loyal and engaged customer bases. Over 12,000 businesses across the US and Canada use our easy, all-in-one marketing program. More than 40 million consumers participate in the FiveStars rewards network. We have raised $105 million from top-tier investors including HarbourVest, Menlo Ventures, Lightspeed, DCM, and Y-Combinator.
Understand data infrastructure (Treasure Data/Redshift/Tableau), product strategy, business model, and competitive landscape
Write sophisticated SQL queries to extract data
Build dashboards (in Tableau) to help run the business
Design and analyze A/B tests to iteratively optimize product
Perform complex analyses (using R/Python) to extract learnings and deliver insights
Communicate findings - emphasizing clarity, completeness, and actionability
SQL write sophisticated and optimized queries against large databases
Business Acumen understand business drivers
Problem Solving apply structured methods to analyze problems and develop solutions
Communication share easy-to-grasp and actionable insights
Build relationships influence adoption of analytics findings
Scripting use a scripting language like Python/R
Tableau build clear and actionable dashboards (nice to have)
Undergraduate degree in a highly quantitative/technical field (e.g. Physics, Computer Science, Economics, etc.)
Graduate degree (MS, MBA, PhD, etc.) in a similar field will be highly valued but is not required
3+ years of experience and steadily increasing responsibility in an analytics function ideally in a consumer-facing business.
Ability to solve business problems and provide clear and analytically-supported solutions
Demonstrated intellectual curiosity
Pre-IPO stock options
100% company-paid employee medical, dental, and vision coverage
Great downtown-SF office location
4 weeks PTO + 11 paid-holidays per year
Three in-office lunches per week and a fully-stocked kitchen with fruit, (healthy) snacks, coffee, and drinks
Team happy hours and company-sponsored events
Passion fund - a $200 annual grant to pursue your whim or passion
FSA; short-/long-term disability coverage; life Insurance; 401K; EAP; and commuter benefits
FiveStars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FiveStars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.