Senior Process Improvement Manager

Senior Process Improvement Manager

This role is eligible for our hybrid work model: Two days in-office.

From accounting and financial planning to risk/fraud analysis and payments, our Finance team ensures not only our company's financial security, but also that our customers can buy from us with confidence.

Why this job's a big deal:

The Senior Process Improvement Manager position is a detailed oriented individual with a continuous improvement mindset that is responsible for driving process excellence across Finance Operations to support transformation goals.

Must have a strong understanding of process reengineering methodologies & tools such as Six Sigma and the ability to influence stakeholders with a proven track record of delivering results. Knowledge of finance processes & general accounting principles is strongly preferred. The applicant should display a positive and proactive demeanor, strong organizational skills, and the ability to prioritize and multitask. Should be a strong communicator, both written and oral, as the position requires frequent dealings with colleagues in other parts of the organization and vendors.

In this role you will get to:

• Conduct process improvement workshops leveraging established methodologies

• Develop & maintain process models, maps and related documentation and establish a governance process to manage this content

• Make recommendations to improve end-to-end processes involving Finance

• Lead the evaluation of new systems, automation tools and 3rd party services to improve operations

• Develop reports to provide insights into operational health status and identify key areas for improvement

• Analysis & investigation of recurring operational issues to identify root cause and support resolution of high priority Finance issues

• Assist in conducting capability maturity assessments for current state processes and develop the vision for future state processes and controls

• Lead Finance engagement for new products and suppliers to ensure a smooth integration into daily operations

• Stay up-to-date on process reengineering best practices and innovations in related technology

• Foster a positive and collaborate work environment, promoting continuous learning and development within project teams

Who you are:

• 5+ years of experience managing Finance process improvement or transformation projects

• Leadership or managerial experience is preferred.

• Organized and self-motivated with the ability to make decisions in the absence of detailed instructions. Should demonstrate a commitment to quality and attention to detail.

• Detail oriented self-starter with the ability to work independently and within a team environment

• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders up to Senior Management

• Critical thinking and problem-solving skills

• Experience and knowledge of process redesign methodologies

• Expert skills in process mapping tools such as Microsoft Visio or Lucid Chart

• Proficient in Microsoft Office and/or Google Suite including Excel, PowerPoint or equivalent

• Working experience and technical knowledge of Oracle and/or SAP ERP systems and related interfaces preferred

• Experience with Data Governance and Data Management preferred

• Lean Six Sigma certification preferred

• Strong work ethic and interpersonal and communication skills, with the ability to build and maintain strong relationships internally and externally

• Strong analytical ability requiring a high degree of attention to detail

• Experience with process mining or task mining solutions preferred

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $105,000-$130,000.

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Who we are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized.

We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Diversity and Inclusion are a Big Deal!

To be the best travel dealmakers in the world, it's important we have a workforce that reflects the diverse customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love you to join us and add to our rich mix!

Applying for this position

We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply.

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