Bank Of America Corporation Charlotte , NC 28201
Posted 3 weeks ago
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.
Line of Business Job Description:
We have an exciting opportunity for a Sr. Process Design Consultant to join our Process and Operational Excellence organization part of Global Credit, AML and Onboarding Operations (GCAOO).
The Sr. Process Design Consultant reports into the Process Excellence organization, partnering with business function leaders, operations process owners and subject matter experts (SMEs), to provide an end to-end view of their processes, analyze impacts and data, challenge current state with a view at optimizing target state, develops roadmaps, and contribute to the optimization of the organization through continuous improvement and process reengineering. The candidate will also actively contribute to the Operational Excellence cultural shift providing proactive alignment to tactical and strategic projects and programs aligned to GCAOO operations while ensuring understanding and consideration of the overall existing multiyear strategies and roadmap across the space.
We are looking for a strong leader with the right level of experience, ability to challenge and influence stakeholders at all levels in the organization, and with excellent analytical and critical thinking skills, and a process improvement mind-set with the ability to strongly challenge processes and drive optimization. Directly supports the program's strategic direction, transformation efforts and process driven culture.
Responsibilities include:
Process analysis, process modelling and process governance for the GCAOO
Process Challenge and Process Improvements
Ability to implement process testing programs and/or process monitoring, aligning metrics and process controls to our transformation efforts
Evaluate current state, impact to change and end-to-end target state visualization from requirements to implementation and post adoption monitoring and testing
Provide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectors
Support the program's short-and-long term strategy
Supports a strategy of continuous improvement and acts as liaison with Change Management and Process Design management.
Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activities
Requirements:
5 years of Process design related experience and strong delivery mindset
Prior experience with AML preferred
Analytical and design-oriented mindset
Track record of successfully implementing strategic initiatives
Strong leaderships skills with the ability to influence stakeholders at all levels
Experience in process modelling tools (Visio - BPMN, ARIS, etc.) desired
Data driven and metrics/ results oriented
Ability to identify opportunities from a process efficiency perspective
Strong presentation skills
Excels in working among diverse viewpoints to determine the best path forward
Excellent verbal and communications skills
Self-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo
Other Qualifications/Desired Skills:
Preferred process improvement and Operational Excellence exposure
Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions
Believes in the value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world
Critical thinking skills - ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessment
Creativity - able to look at a problem from a new perspective and to develop new ideas and solutions
Ability to understand new technologies, intellectually curious.
Commitment to challenging the status quo and promoting positive change
Experience working in a global environment
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank Of America Corporation