Senior Process Associate OTC

Genpact Wilkes Barre , PA 18701

Posted 3 weeks ago

Senior Process Associate OTC

Function: Operations

United States: Wilkes-Barre, PA

With a startup spirit and 90,000 curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Senior Process Associate OTC Corporate Functions

Brief Description

Responsibilities

  • Perform follow up based on establish collections schedule on outstanding payments

  • Update call logs and accurately maintain collections file in accordance with Client standards

  • Develops and maintains constructive and collaborative working relationships with other finance departments and corporate departments.

  • Proactive engagement with Center of Excellence and client partners on identified issues and outstanding payments

  • Participating in Meetings with properties and key partners

  • Reporting activities within collections processes

  • Assist management team with Ad-Hoc requests (projects, reporting, allocation of accounts, etc)

  • Work with other SSC teams (Cash Applications) to develop efficient hand-offs

  • Auditing

  • Share ideas of process improvement and proactively highlight any issues within the process proactively

  • Address issues highlighted or any critical issue ensuring avoidance of it

  • Adhere to the accuracy parameters as prescribed within SLA

  • Ensure all ad hoc activities assigned are completed within allocated timeframe

  • Share process improvement ideas and implement required changes in discussion with Supervisor / Manager in time bound way

  • Assisting & performing month close activities

Qualifications

Minimum qualifications

  • Excellent analytical and problem-solving skills

  • Ability to learn ERP systems with preferable knowledge of Oracle.

  • Ability to communicate verbally and through e-mails with businesses

  • Excellent MS Office skills including MS Excel

  • Relevant AR and OTC work experience

  • Previous experience of working on continuous process improvements.

  • Knowledge of OTC, concepts of debits & credits.

  • Ability to multi-task and detail oriented.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Senior Process Associate OTC

Genpact