Senior Principal Windchill IT Business Analyst - Enterprise PLM Solution Development Team

The person in this role may work remotely within the US or onsite at a US-based Medtronic facility.

CAREERS THAT CHANGE LIVES

We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.

We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world. Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

A DAY IN THE LIFE

• Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value

• Evaluate current business processes and identify complex business problems and translate those needs into system solutions.

• Partners with various IT teams to design technology solutions that align with Enterprise Architecture strategy and standards, are compliant with GSO and Data Privacy, or other applicable regulations, and IT processes.

• Provides technical expertise for system functional specifications and deploys new and current systems, processes, and procedures in a cost-effective manner.

• Advises business team members on business process options.

• Oversees cross-functional teams to address business/systems issues or project.

• Interacts with internal and external customers and vendors at various levels

• Manages stakeholders' expectations and provides briefings to senior leaders

• Facilitates discussions to negotiate and reach understanding or agreements to solve business and technical challenges in the most optimal way

• Facilitates interviews to gather requirements, document current process, and design future state

• Collaborate with Business Relationship Manager (BRM), business stakeholders and IT Product Owners/Managers to develop business requirements for product or system changes

• Translates and documents business requirement(s) into Functional Specifications

• Drives business agenda during solution delivery process

• Responsible for technical solution delivery

• Establish backlog of user stories and specify the "WHO, WHAT, WHY" as well as Acceptance Criteria

• Ensure applicable compliance and regulatory requirements are recorded.

• Oversee testing and defect management process for User Acceptance Testing (UAT).

• Coordinate demos, conference room pilots and testing.

• Support training content creation.

• Help build the institutional solution knowledge for long-term business understanding & support.

• Work w/ Global Process Lead to update QMS document per process changes.

• Work w/Validation Lead to author/update applicable validation documents in conformance with Medtronic System Compliance Methodology (MSCM).

MUST HAVE (Minimum Qualifications)

• High school diploma (or equivalent) and 12+ years of experience

OR

• Bachelor's degree and 10+ years of experience or advanced degree and 8+ years of experience

NICE TO HAVE (Preferred Qualifications)

• Strongly Preferred:

o Previous Medtronic experience

o Experience configuring PLM applications (Windchill experience preferred)

o Ability to create technical specifications to document business requirements

o Ability to troubleshoot technical and configuration issues within PLM applications

• Strongly Preferred Data/Process/Systems Knowledge & Experience:

o Solid experience with activities throughout the product lifecycle, related to requirements and specs to ensure that a product, service, or system meets, and fulfills its intended purpose including:

o The management of requirements by identifying, analyzing, decomposing, allocating and resulting traceability to system components

o Maintaining configuration control and Risk management through systematic application of management policies, procedures, and practices to the tasks of analyzing, controlling, and monitoring risk.

o VOX informed design for systematically gathering and interpreting feedback from customers, regulatory sources, competitors, and other stakeholders on the use of a product to guide the development of new, related products or improvements on an existing product.

o Product Development Process, Enterprise Change Control, Design Control, Supplier Control, and related Regulatory aspects

o Corrective & Preventive Action (CAPA), Issue Impact Assessment (IIA) and Non-Conformance Integration

o Document approval and Document change management for Quality Management System (QMS)

o Experience with master data management.

• 5+ years of professional experience in the healthcare industry strongly preferred

• MedTech experience

• Proven experience in leading gathering business requirements, designing solutions to meet the requirements, educating business stakeholders on system capabilities and options to improve business processes

• Experience with patient data and clinical reporting

• Knowledge of pre/post market surveillance and real-world evidence

• Strong knowledge and understanding of EU MDR requirements.

• Strong technical aptitude and knowledge on latest technology trends.

• Strong interpersonal, oral, presentation, and written communication skills.

• Ability to work collaboratively. Excellent facilitation and issue resolution skills.

• Proven record of impactful contribution to enterprise-wide projects.

• Able to adapt to ambiguity, adept at change management, and capable of working in cross functional teams.

• Drive for continuous improvement and a passion to be a change agent.

• Experience driving work across a global, matrixed organization.

• Experience working in an FDA/ISO regulated environment.

• Experience with other Product data platforms such as PLM (Enovia, Agile PLM, Windchill), ERP, PIM, etc.

• Knowledge of Quality Management Systems (QMS)

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits at http://benefits.medtronic.com.

This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) on page 6 here.

The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

PHYSICAL JOB REQUIREMENTS

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).

EEO STATEMENT

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.