Senior Pre Service Specialist

Under the direction of the Pre-Service Supervisor/Manager/Director, the Senior Pre-Service Specialist has a clear understanding and knowledge of all functions performed by Pre-Service. They are responsible for, but not limited to, scheduling, Pre-Registration, estimates and collections, authorization verification and notice of admission enterprise wide - set the tone for patient experience when receiving care at PSJH.

Functions may also include claim edits, DNB's or Stop Bills, Maintaining the integrity of guarantor record as well as the coverage record. In addition, Senior Pre-Service Specialist acts as a role model and resource for their peers in all aspects of the Pre-Service and patient experience functions. They serve as a functional expert in the department, identifying trends and areas to be reviewed for process improvement.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Holy Cross Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• H.S. Diploma or GED
• 6 years of healthcare experience within Patient Access or Business office setting
• 6 years of epic or Similar Scheduling/Registration/Authorization System

Preferred Qualifications:

• Coursework/Training and Completion of the Revenue Cycle Certification attained upon 6 months of hire.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.