Senior Pre-Sales Consultant

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

This is a role to support the Distribution sales team in North America. This sales team has operated with no pre-sales support role in the North American Distribution System sales team. The K8 product is a main growth product for North America.

Key Responsibilities:

• Working with the Sales & Presales teams to build demonstrations, presentations, webinars and documentation, and to enhance our core demonstration capabilities

• Attending workshops and Business Discovery sessions with customers and prospects to gain a thorough understanding of business requirements, and documenting their outcome

• Building and presenting software presentations that demonstrate to our customers that our solutions can meet and exceed their requirements and provide business benefit.

• Working closely with our Professional Services Group (PSG), Support and Development teams to develop customer propositions, you will ensure that the business understands the real customer requirements and will work closely to ensure that the best available solutions, some of which may be latest developments, are implemented to meet their need.

• Ensuring that all presales requirements, information gathered, and demonstrations are documented to provide a handover to PSG and the rest of the business.

• Ensuring that the latest developments are incorporated into our demonstration and working closely with the product teams to adopt new features as well as set up and document these on the demonstration systems

• Maintaining and enhancing the core demonstration data sets in order to ensure that our systems best represents a live trading environment.

Skills, Knowledge and Experience:

Essential

• The ability to understand and assimilate business process and requirements and convert these to presentations & demonstration to show business benefit to the customer and why they should select KCS as a partner

• Excellent written, verbal communication and presentation skills

• Strong interpersonal skills, with the ability to interact with diverse groups of individuals from CEO to warehouse operative, and maintain an effective working relationship within a team environment

• Ability to work under pressure with limited time and direction and to work to deadlines

• Be adaptable, work conscientiously and use own initiative and also work as part of the presales and sales teams

Desirable

• A good working knowledge of the KCS portfolio architecture and product set.

• Knowledge and experience of KCS core markets

• Knowledge of the rental industry

• Previous pre-sales experience

This role will involve travel and therefore a valid driving licence is essential.

Company Info

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

Equal Opportunities

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.

If this role is of interest to you please apply online.

Health and Safety

The Health and Safety at Work Act 1974 puts a legal obligation on KCS as an employer to ensure, so far as is reasonably practicable, the health, safety and welfare of its employees at work.

Employees also have a duty to take reasonable care for their own health and safety and of others who could be affected by their actions. Understanding the safety policies and co-operating with the arrangements that are in place is therefore an essential part of your employment.

To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.

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