Senior Platform Product Manager, Payment Experience

Avidxchange Charlotte , NC 28201

Posted 3 months ago

By trade we are a technology company, but if you ask anyone that works here, they'll tell you we are a people company. As the industry leader in Accounts Payable (AP) Automation, AvidXchange strives to provide an innovative and collaborative work environment. We do that through focusing on our people, our culture, and ensuring we run our business in a way that enables every employee to achieve their fullest potential and help us create a world class company. Our employees live by our core values, including "Innovate to Change the Game," "Passion About Customer Success," "Win as a Team," and "Have a Blast." Whether you live in Charlotte and can enjoy our corporate campus at the AvidXchange Music Factory, or you live across the country, AvidXchange has locations waiting for you. We are on a mission to create something different at AvidXchange. Love where you work. Live Avidly.

Job Overview

AvidXchange is looking for an exceptional Senior Product Manager for our payment services product known as AvidPay. The payment product enables businesses to automate their accounts payable process. This product has a unique blend between technology SaaS based solution and a high touch service delivery model. The hired candidate will possess a strong understanding of product delivery within the digital and service space. This role will be responsible for the strategy, roadmap, innovation, prioritization, influencing operational teams, and financial/ROI analysis of a subset of products within the AvidPay product domain.

The Payments Experience team will be future-oriented and focused on new offerings and capabilities to support strategic planning. The Senior Product Manager will work collaboratively across AvidXchange to ensure the Payment Strategy continues to propel AvidXchange forward in a fast-moving, rapidly evolving industry.

Job Responsibilities

  • Complete market research, facilitate workshops, and perform customer visits to know and passionately advocate for your customers daily

  • Own the full end-to-end customer experience for your product area

  • Gather and generate product insights through data analysis of application, transactional, and other data sources

  • Own and evangelize the 12-18 month roadmap for your product that aligns with the Company's overall strategic goals

  • Responsible for owning and leading a product initiative from ideation to launch

  • Evolve a product idea through a user centered design process

  • Collaborate with the UX/Design team to create wireframes and mockups to visually demonstrate the imagined user experience

  • Assist in researching, planning and developing new product features and enhancements for your product

  • Define clear objectives and scope for any product initiative under your leadership

  • Work with product owner(s) to breakdown product goals into features and user stories for agile development

  • Partner with product owners to participate in sprint reviews and acceptance

  • Coordinate between engineering, marketing, product marketing, operational, and sales teams to ensure success of product delivery

  • Launch products that have been tested through market research, customer testing, and prototyping

  • Coordinate with the Financial Planning group to build out P&L models for each of your goal-oriented road map items

  • Set the overall product strategy and company direction for your product area

  • Create product strategy and plans: business model, road map, product plans, etc.

  • Build alignment between leadership, product management, marketing, sales, operations, and customer support (at all levels of the company) on the vision and roadmap of your product

  • Owner and single point of accountability for the performance and financial indicators for your product(s)

  • Constantly learning and injecting Product Management industry best practices into AvidXchange's processes

  • Manage multiple strategic product roadmap and strategies

Experience and Qualifications

  • A minimum of five (5) to eight (8) years of experience is required within the Product Manager role

  • Bachelor's degree in Information Technology, Computer Science or Business.

  • Wireframing or prototyping tool

  • Azure, Jira, Rally, or similar planning & development tool

  • Experience and examples of delivering web and customer service driven products that improve the customer experience

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state and local laws. AvidXchange will not discriminate against

applicants for employment on any legally recognized basis. This includes, but is not limited to: veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age

and physical or mental disability.

Other details

  • Pay Type Salary
  • 1210 AvidXChange Lane, Charlotte, NC 28206, USA
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Analyst Platform Analytics (Mylt)

Lendingtree, Llc.

Posted 5 days ago

VIEW JOBS 8/16/2019 12:00:00 AM 2019-11-14T00:00 The Position: The My LendingTree platform team at LendingTree works very closely with the analytics team to make data driven business decisions. You will be partnering with the platform team and BI/database team to provide the right insights by ensuring data quality. Which means you should love data (unstructured and structured) and have the unique blend of business insight with technical skills. You constantly ask questions about how to use analytics to improve the business and constantly make impactful strategic decisions. You enjoy collaborating with teams across digital and traditional channels to understand and support their goals. Responsibilities: * You will partner with product team to help make the right business decision. * Collaborate with engineers, product managers and product analysts to understand data needs. * Lead data warehouse plan for MyLT platform. * Build data expertise and own data quality for allocated areas of ownership. * Define and manager SLA for all data needs. * Work with BI team to triage data issues and work towards a resolution. * Define critical metrics and craft standard reports and dashboards to analyze performance; work with cross-functional teams to set targets and measure performance. Requirements: * Bachelor's Degree in Technical Field, Computer Science or Mathematics. * 4+ years' experience in writing SQL statements and with schema design and dimensional data modeling. * Experience with Tableau is preferred. * Proficiency in Excel, PowerPoint, and working with large data sets. * Experience with programming languages like Java or Python a plus. * Ability to synthesize data from multiple sources to drive actionable insights. * Ability to analyze data to identify deliverables, gaps and inconsistencies. * Interpersonal skills including the commitment to identify and communicate data driven insights. * Problem-solving & critical thinking skills. You know how to rip apart difficult problems and construct elegant solutions. * Pragmatic: you know the 80/20 rule and know when to boil the ocean and when not to. The solutions you develop are understandable and implementable. * Self-directed. You check in regularly with your manager, but you can run with a ton of autonomy. * Great teammate with competitive spirit and inquisitive mind. * Motivated to work hard in a dynamic environment – business decisions here can connect and impact millions of users. About LendingTree: LendingTree was founded in 1996 by CEO Doug Lebda to help people comparison shop and get a great deal on the single biggest transaction of their lives: their mortgage. In doing so we fundamentally disrupted the mortgage industry making it much more competitive and consumer focused, while helping over 30 million people in the home buying and refinancing processes. LendingTree is now a well-known household brand which has expanded to include comparison shopping for credit cards, student loans, personal loans, auto loans, and business loans as well as related categories like home services and online college degrees. We are quite literally the place consumers come to shop for a better deal on their money. LendingTree is publicly traded (TREE) and our stock has delivered impressive performance month after month. If you're looking for an opportunity with a dynamic company that is fanatically pro-consumer and that champions your entrepreneurial spirit, you've come to the right place! Our Culture: Our clothes are casual and relaxed, and our work ethic is highly professional. It is our culture for each team member to challenge the status quo, express their opinions, and to stand up, ask for the ball and run with it to meet our aggressive goals. We also have a lot of fun together! We're always looking for the best, brightest, high energy, results-driven Rock Stars to join our team. We reward innovation, creativity and the ability to just GET STUFF DONE. LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We don't discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status. Lendingtree, Llc. Charlotte NC

Senior Platform Product Manager, Payment Experience