Senior Performance Engineer

BigTime Software is seeking a Senior Performance Engineer to join our Phoenix office. As a dynamic Senior Performance Engineer, you will collaborate extensively to ensure stability and scalability in our award-winning, cloud based system. This is an exciting opportunity to work side-by-side with a team of talented individuals on our Engineering team. The right candidate will be passionate about performance analysis and able to solve difficult technical problems in a fast-paced, agile environment.

Who is BigTime?

We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.

BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Boston, Phoenix and most recently, expanding internationally. We've proudly been named on Crain's Best Places to Work 2 years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.

What You'll Be Accountable For:

• Execute on performance and scalability roadmap. You will be responsible for proactively scaling our database systems to ensure high availability and performance.

• Independently analyze and optimize slow SQL queries.

• Resolve performance issues in specific queries and general workflows.

• Monitoring and alerting

• Own and improve our database monitoring and alerting (Sentry)

• Respond and resolve database issues

• Periodically perform code reviews to ensure queries and code are performant and following engineering standards

• Collaborate with the infrastructure team on database server and network issues.

• Lead project team meetings with business analysts, QA, developers, and senior database administration staff to determine requirements for database design

• Collaborate with internal stakeholders on performing custom data loads and creating related tooling

• Produce ad-hoc reports for stakeholders across BigTime

Who You Are:

• Highly motivated by continuous learning

• Expert level grasp of of SQL Server skills including performance analysis, performance testing, database design, optimization, and administration

• Expert level problem solving & critical thinking in collaboration with other Engineering stakeholders in our company

• Able to foster a collaborative environment with our team.

• Excellent attention to detail and communication skills

• Expert level proficiency in debugging and troubleshooting

• Proficiency in C# & .NET framework for developing applications and backend systems

• Proficiency with Git

What We Offer:

• Competitive salary and a quarterly bonus

• Company pays 100% of benefits, including medical, dental, vision, disability and life insurance

• 401k with generous company match

• Paid Parental Leave & Access to Parently platform

• Hybrid work schedule

• In office 2-3 times a week

• Generous time off and paid company holidays

• Weekly Lunch Credit via GrubHub and company paid GrubHub+ (free unlimited delivery)

• Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water

• Company provided latest technology & software tools

• Chicago & Boston office offer onsite gym

Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work

• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.