Senior Pega Product Manager, Digital

The Senior Pega Digital Product Manager, Personalization works independently to manage complex digital product lifecycles, including product vision and strategy, go-to-market plans, development, positioning, launch and messaging.

Here's what you can expect from the job and what you need to be successful:

Job Duties

• Establish and drive digital product vision and strategy, including go-to-market plans, positioning and messaging

• Build, manage and prioritize an actionable product roadmap to support our goals and strategies, in collaboration with other Product Managers, business partners, and third party vendors

• Lead business units to gather, manage, and prioritize market/member requirements, acting as a member advocate

• Lead internal partners, including Scrum and Engineering teams to ensure frictionless end to end release management

• Lead internal team Product Manager meetings, as required

• Collaborate with technical teams to deliver the best member and employee experience

• Leverage user feedback from various channels, competitive analysis, and technology trends to lead and oversee the development of member-centric products

• Create product personalization strategies to improve member stickiness and increase member life time value

• Establish, monitor and measure KPIs to drive product success

• Mentor other Product Managers on a day to day basis

Essential Skills

• Minimum 6 years' experience in a digital product management role including some experience gathering user requirements, and building/deploying digital products, preferably in the financial services industry

• Minimum 2+ years' experience with Pega platform

• Experience with Pega Customer Decision Hub preferred

• Advanced knowledge of Scrum Agile

• Experience with personalization of customer facing products to improve stickiness and product depth

• Experience with Pega or a customer analytic CRM strongly preferred

• Experience with design-thinking best practices and testing to deliver digital products and experiences

• Ability to work well under pressure, handle multiple assignments and deliverables simultaneously with the flexibility to meet changing needs and demands

• Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences

• Ability to create and deliver engaging presentations tailored to diverse audiences

• Ability to establish and maintain strong relationships with internal and external stakeholders

• Distinctive problem solving, organizational, and analytical skills with the ability to evolve product strategy based on research, data and industry trends

• Familiarity with Atlassian Suite including Jira and Confluence

• Working knowledge of Microsoft Office Suite

• Minimum Education: Bachelor's degree in Business, Computer Science, Statistics, Marketing or a related field

• Certification/License: Scrum Agile Certification and Pega Decisioning Architect Certification is preferred

Location: Hillsboro, OR 97124 | San Jose, CA 95134 | Rocklin, CA 95765 (HYBRID)

Target Compensation in Hillsboro, OR: $128k - $138k annually + annual bonus

Target Compensation in Rocklin, CA 95765: $140k - $150k annually + annual bonus

Target Compensation in San Jose, CA 95134: $155k - $165k annually + annual bonus

Benefits options include:

• Traditional medical, dental, and vision coverage

• 401K matching up to 5% per pay period

• Accrue up to 17 days of Paid Time Off your first year of employment

• 11 paid federal holidays

• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

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First Tech is not currently offering Visa sponsorship for this position

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