Microsoft's Commerce Engineering Operations Team produces simple, secure, and relevant ways for customers to pay. We are focused upon optimization and we drive partnerships that produce data driven growth. If this is something you are passionate about, come join us as a Senior Business Program Manager. We are looking for an expert in the field of ecommerce and online payments with a passion for innovation to join our team and help us optimize how we do business online.
The team is chartered with bringing to life a key component of the Microsoft vision - a Core Commerce Platform to support scenarios across consumer and commercial, digital and physical, via multiple channels and storefronts, globally. To deliver upon this role and vision, we interact with all components in the payment lifecycle; both internal and external. We are looking for a creative problem solver with strong payments credentials and a strong passion for innovation & ecommerce. In this role the candidate will have responsibility for growing existing partnerships with within the payments space as well as working collaboratively to identify and evaluate new partners that can enhance our customer's payment options and experience. The role requires a hands-on approach to dealing with tactical issues, as well as the ability to think critically about the mid to long-term vision and requirements for our business. A successful candidate will have deep experience in ecommerce payment operations, and can demonstrate depth of understanding across payment methods, brands and form factors. This high visibility role will require collaborative engagement with internal stakeholders across engineering & business disciplines and will require superior skills in working with external partners and suppliers.
This position is remote friendly.
5+ years of ecommerce, card payment or processing experience.
Ability to communicate and work collaboratively effectively with software engineering teams.
Experience with ecommerce, card network or payment processing in a mid-sized to large scale company.
Experience working in a Payments Program Management or Payments Product Management capacity.
Ability to think critically and work independently while driving for timely and meaningful results.
Ability to work effectively in a small team environment where strong and impactful collaboration is critical and expected.
Demonstrated experience negotiating complex, multi-national vendor, merchant or other commercial agreements.
Effective communication skills for day-to-day work and for representing Microsoft externally.
Strong analytical acumen and ability to interpret and work with financial data.
Ability to distill a data driven course of action from complex and varied information sources.
Ability to travel as required.
Foreign language capabilities.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Principal relationship owner for specific payment services providers, card/payment networks as well as Acquirers and Issuers.
Responsible for identifying and developing partner relationships/initiatives that further Microsoft payment options and capabilities.
Identifying, assessing and integrating effective local payment solutions.
Owning initiatives that reduce cost of payments.
Driving payment provider performance optimization.
Collaborating with engineering and product teams to improve purchase funnel metrics.
Contracts and contract renewals.
Monitoring and assessing changing competitive landscape among financial services entities.
Delivering and managing payment provider relationships and integrations globally.
Working and collaborating cross-functionally with peers and leaders within program management, software development, treasury, legal, risk, compliance, finance and Microsoft subsidiaries to deliver enhanced and consistent payment capabilities and experiences.