The Company and Product Strategy:
Instant streaming is a core part of Netflix's strategy for the future. Our first product to support instant streaming to TVs was launched in May 2008.
Since then we continue to grow the number of Netflix enabled devices across Smart TVs, Blu-ray players, Streaming sticks and Operator set-top boxes now amassing to hundreds of unique integrations. Our partnerships include many of the world's top consumer electronics brands, like Samsung, LG, and Sony as well as many top operators in the US, Europe, and Asia.
About the role:
With millions of users streaming Netflix, device reliability is a critical focus area. We want to delight our customers with a service that just works, always.
The Device Reliability Team is responsible for post-launch monitoring and supporting our partner's ports of Netflix on Smart TVs, Blu-ray players, general set-top boxes (e.g. Roku) and MVPD set-top boxes (e.g satellite and cable boxes).
We are monitoring device health in the field across hundreds of different types of devices. We triage, root cause, and manage to conclusion issues as they arise.
In addition, we drive learning from these issues back to the rest of Netflix so we can build more resilient products, improve our processes, and build out better test suites. For more background and detail on the team please see this LinkedIn post.
We are looking for a technology leader that likes to get their hands dirty to join our team helping our partners build and maintain a world-class, highly reliable Netflix solution.