Cisco seeks an experienced Systems Engineer to help drive sales opportunity at a major North American Tier 1 service provider in support of their Mobility network.
In this dynamic, customer-focused role, you will partner directly with one or more strategic account managers and leverage an extended team to position complex software and hardware solutions, focused on solving the business and technical problems of our customer. In that capacity, you will rely on an extended network of Cisco services professionals and business unit subject matter experts, with the support of your sales leadership/executives.
As a Cisco Service Provider SE, you will provide technical leadership of the sales engagement. You will establish strong relationships within the customer organization and work to become the trusted advisor to those who influence technology and vendor/partner selection. You will also understand the business drivers behind the technology decisions of your customer, and will be skilled at tying your messaging to the desired business outcomes of your customer.
We are seeking the "SE of tomorrow", with a strong foundation in Policy/PCRF, API enablement, DRA (Diameter Routing Agent) and Packet Core technologies in general. The ideal candidate will have a background in these technologies and be well-versed in the interdependencies and call flows of network nodes within the Packet Core.
Further, an understanding of L4-L7 use cases for Policy enablement is highly desired. Knowing this is a very specialized skillset, Cisco will also consider strong Sales Engineering candidates with Mobility and Packet Core experience. This role requires operating across a broad spectrum of skills; from distilling complex technical information when messaging to VP and below level audience to installing and configuring software and hardware for demonstration in proof-of-concept lab environments. This role is the single senior point of contact and lead for the Cisco Policy Suite on the account team.
Requirements of this SE role:
The candidate should excel presenting technical architectures, solutions and products to key customer decision-makers. He or she should be comfortable presenting to both small and large audiences. This includes relationship building and maintaining strong relationships with platform and product owners of the customer.
This individual must possess relevant technical background and specific, technical skills applicable design and implementation of complex network architectures primarily focused on Packet Core technologies. Specifically, network elements and functions adjacent to the packet gateway, i.e. PCRF, DRA, SCEF, PCF, BSF, NEF, etc.
Expertise working with a majority of the following Cisco product families is desired:
Cisco Policy Suite i.e. PCRF/PCF
Diameter Routing Agent understanding i.e. DRA/BSF
API Gateway and Monetization platforms such as SCEF and NEF
Packet Core ASR5500 and virtual packet core technology fundamentals for 4G and 5G
Cisco UCS and Compute industry fundamentals, including NFVI
The candidate should have experience in software and hardware sales, and should have a working knowledge of common open and proprietary operating systems (IE: Linux, Unix, Windows Server, etc), virtualization and containerization technology (VMWare, OpenStack, Kubernetes, etc.). Scripting, API integration, Database knowledge (Mongo) and software programming skills are a plus.
This role requires someone who is highly collaborative and who excels when working in a virtual team environment. The candidate must have strong written and verbal communication skills and experience working across geographic and organizational boundaries.
To succeed in this role requires significant presence on premise at the customer's site and/or Cisco office in the Bellevue/Redmond area. This position does not require much travel.
The candidate should be comfortable working "hands-on" in a lab environment when minimally necessary to configure customer demonstrations and proofs of concept. Even though a pre-sales role, it is also helpful to have post-sales skillset or knowledge. Additionally, being a strong communicator and leader in bringing groups of people together is important, including Cisco Business Units, AS or Customer Experience, the customer, etc.
Cisco Systems, Inc.