Senior Organizational Change Management (Ocm) Specialist

Department Summary

Situated on 419 acres, five miles from the Pacific Ocean, the University of California, Los Angeles (UCLA) is enriched by the cultural diversity of the dynamic greater Los Angeles area, as well as the geographic advantages of Southern California. One of the world's preeminent public research universities, UCLA is an international leader in breadth and quality of academic, research, health care, wellness, cultural, continuing education and athletic programs, with more than 5,200 faculty members who teach approximately 47,500 students in the UCLA College and 12 professional schools. UCLA is consistently ranked among the top institutions nationally for research funding, having generated $1.7 billion in research grants and contracts in the last fiscal year alone.

Position Summary

Strategy, Planning, and Operations leads and manages a large and complex portfolio of IT projects and programs while establishing partnerships and stakeholder engagement efforts with students, faculty, staff, and external partners on behalf of the IT organization. The Strategy, Planning, and Operations Office also manages organizational initiatives and efforts, including general administrative functions, financial management and budgeting, vendor management and licensing, billing, internal communications, department human resources, talent management, and culture development.

The Organizational Change Management and Systems Training team manages organizational change by assessing the effects of technological changes on personnel and processes, devising strategies to minimize disturbance, collaborating with stakeholders on change projects such as communications in support of the enterprise project management portfolio, and facilitating the acceptance of change to enhance the value of transformative IT endeavors. Furthermore, organize and execute technology training programs for end-users on various applications and systems.

The Senior Organizational Change Management (OCM) Specialist will define, frame, and structure organizational change management strategies for large, significant, and complex initiatives, assuring consistent application of OCM process, policy, and execution throughout initiatives and/or programs. This Senior Specialist will coordinate change activities and a small team of change practitioners throughout various types of projects/initiatives, including system implementations, business transformations, system updates, and more.

This individual will guide stakeholders and customers through change processes and provide them with an understanding of benefits and risks. Additionally, this Senior Specialist will foster innovation in business processes and smooth current-to-future state transitions for all stakeholders with focused strategies to achieve maximum adoption and utilization. They will partner with project or program managers to ensure OCM objectives are supportive of and integrated with overall project plans and are achieved on-time and within budget.

They will also work with project leadership to develop and sponsor change advocate coalitions. The Senior OCM Specialist will positively impact UCLA's operations and culture by enabling university stakeholders to effectively adopt improvements and changes to technology and business processes in service of the institution's academic, research and service mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
  
  Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

5 years experience working in one or more of the following fields: organizational change management, strategic communications, information technology, or another related field. (Required) Experience leading change management initiatives for large, complex IT projects. (Required) Experience working in a project-based environment using leading project management practices including schedule management, status reporting, and communication. (Preferred) 7+ years experience working in one or more of the following fields: organizational change management, strategic communications, information technology, or another related field. (Preferred) Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred) Expertise in change management methodologies, principles, and best practices. (Required)Foundational knowledge of IT best practices. (Required)Demonstrates superior change management analytical, problem-solving, project planning and implementation skills. (Required)Knowledge of the organizational environment of higher education and large research universities to understand stakeholder priorities, issues, motivations and constraints. (Required)Possesses superior consulting, relationship building, and strategic thinking skills. (Required)Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained; sound judgment; ability to draw unbiased conclusions. (Required)Ability to facilitate and influence people at all levels. Ability to persuade through both logic and appeal to positive motivations. Ability to handle multiple constituencies, agendas, engagements and tasks, and to deal productively with ambiguity and conflict. (Required)Highly-skilled in navigating organizational complexity. (Required)Ability to manage and schedule small to large multiple projects. (Required)Strong written and verbal communication skills and is able to communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders. (Required)Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers. (Required)Advanced organizational skills and is able to balance competing priorities and deliver concurrent projects to various stakeholder types. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree or equivalent combination of experience/training in one or more of the following fields: business administration, organization development, communication, public administration. (Required) Bachelor's Degree in one or more of the following fields: business administration, organization development, communication, public administration. (Preferred) Prosci Certified Change Practitioner (Preferred)

Special Conditions for Employment

• This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).

The anticipated pay range for this position is $119,261-$136,133, annually; salary is dependent upon the skills and experience of the selected finalist.

NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Schedule

8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Organizational%20Consultant%204%20(MI-DPT455400-JC000562-PD169141)