Independently process outgoing wires according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests with minimal direction. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of wire transactions follow industry rules/regulations and internal compliance procedures.
Independently process wire requests in an accurate, timely and compliant manner.
Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Identify process improvements and partner with appropriate resources to implement solutions.
Utilize various computer applications to provide operational processing information and take action as appropriate. May participate in various team or department project requests, as assigned.
Proactive communication to advisors and/or clients to provide transparency in the wire process.
High School diploma or equivalent.
Previous operations, processing, or customer service experience.
Ability to research and resolve problems.
Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
Demonstrated understanding of company and industry regulatory requirements.
Strong written and verbal communication skills.
Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.
About Our Company
With the right company, life can be brilliant. At Ameriprise, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step to create a brilliant career at Ameriprise Financial.