Senior Operations Manager- BW2

Ceva Logistics U.S., Inc. Mount Juliet , TN 37122

Posted 2 weeks ago

CEVA Logistics, one of the world's leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Approximately 44,000 employees in nearly 170 countries are dedicated to delivering effective and robust supply chain solutions across a variety of sectors where CEVA applies its operational expertise to provide best-in-class services across its integrated network.

CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations: Unity, Growth and Excellence. CEVA people are passionate about supply chain management.

Job Summary and Mission

The Sr. Operations Manager provides managerial leadership to supervisors and direction to the organization to meet customer goals and expectations in support of the company's policies and General Manager's objectives. This individual ensures productivity levels are reached in an effective and efficient manner maintains quality performance objectives and assists in cost control programs. Manages staffing and training issues and administers discipline.

Summary of Key Responsibilities

  • Develops and implements effective and efficient operation plans.

  • Maintains and enhances relationship with the customer through daily contact, to ensure an open-line of communication.

  • Promotes the maintenance of a quality system.

  • Conducts pre-shift meetings.

  • Manages and directs supervisors and employees.

  • Conducts discipline and corrective action.

  • Handles problem calls.

  • Reviews all error investigation reports for accuracy and completeness.

  • Manages and coordinates maintenance.

  • Other duties as assigned by the General Manager.

Summary of Experience and Education

  • Bachelor's Degree or equivalent experience in Logistics/Supply Chain Management or related field is required.

  • At least three (3) years' experience in Logistics is required.

  • Three years' experience in Logistics, Warehousing, or Transportation

Communication Skills

  • Must be able to read, write and speak English fluently.

  • Ability to interact effectively with all levels of employees.

Computer Skills

  • Proficient in Word, Excel, PowerPoint, and web-based applications

Licenses and Certifications

  • None required


  • Travel required less than 10% of the time

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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Senior Operations Manager- BW2

Ceva Logistics U.S., Inc.