Senior Operations Analyst

Amazon.Com, Inc. Seattle , WA 98113

Posted 3 weeks ago

For more than 11 years, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 49 Availability Zones (AZs) across 18 geographic regions in the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the worldincluding the fastest-growing startups, largest enterprises, and leading government agenciesto power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit

The AWS RI Operations Team is in need of a driven, analytical, and process oriented Sr. Operations Analyst to own the creation and processing of EC2 Reserved Instance purchases and migrations in a SCIF. We're looking for a motivated self-starter who is passionate about managing and creating operational processes, identifying and resolving systemic issues, and has experience meeting strict SLAs with a high degree of accuracy.

Key Responsibilities

  • Support the launch of the team in a cleared space

  • Process EC2 Reserved Instance purchases, modifications, and cancellations

  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.

  • Perform data entry, data management, and pricing calculations

  • Retrieve and analyze data using Excel,, and other data management/BI systems

  • Process EC2 Reserved Instance purchases, modifications, and cancellations

  • Effectively communicate confidential data with a variety of stakeholders

  • Support weekly, monthly and quarterly reporting

  • Meet or exceed defined SLAs

This position requires that the candidate selected be a U.S. citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

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Senior Operations Analyst

Amazon.Com, Inc.