Senior Operations Administrator

ECS is seeking a Senior Operations Administrator to work in our Washington, DC office.

Job Description:

ECS is seeking a highly skilled Operations Administrator to join our organization. We offer the chance to support the world's finest law enforcement organization and help the people that keep us safe. In this job you will support agents, analysts, and professionals and technology they use to fight terrorism, espionage, cyber-attacks, and major criminal threats.

As an Operations Administrator, you will be responsible for supporting the design, development, implementation, and maintenance of our Oracle Identity Management (IDM) system. Your primary focus will be on supporting the technical aspects of IDM, ensuring the system's integrity, scalability, and performance. You will play a crucial role in driving the evolution of our IDM infrastructure, collaborating with cross-functional teams and stakeholders to deliver effective identity and access management solutions.

At a minimum, the candidate shall be qualified to be a senior level engineer and a Tier-4 level support coordinator with the demonstrated ability to be able to develop, engineer, and enhance IdAM capabilities and components, and the overall IdAM system infrastructure. The candidate shall be proficient in the development/engineering/enhancement of FBI IdAM capabilities, components, and processes. Responsibilities:

• Lead and manage a team of Oracle IDM engineers, providing technical guidance, mentorship, and performance management.

• Oversee the end-to-end design, development, testing, and implementation of the Oracle IDM system, adhering to architectural and security best practices.

• Collaborate with cross-functional teams to define requirements, develop technical solutions, and integrate IDM with other enterprise systems.

• Drive continuous improvement and innovation within the IDM infrastructure, identifying opportunities for system enhancements, automation, and optimization.

• Ensure the scalability, availability, and performance of the IDM system, monitoring and analyzing system metrics and implementing necessary improvements.

• Manage the configuration and customization of IDM components, including Oracle Identity Manager (OIM), Oracle Access Manager (OAM), Oracle Unified Directory (OUD), and Oracle Virtual Directory (OVD).

• Develop and maintain system documentation, including technical specifications, design documents, and operational procedures.

• Troubleshoot complex technical issues related to the IDM system, providing timely resolution and root cause analysis.

• Collaborate with security teams to ensure compliance with industry standards and regulatory requirements, implementing appropriate access controls and security measures.

• Stay up to date with emerging technologies, trends, and best practices in identity and access management (IAM), applying them to enhance the IDM infrastructure.

• Provide technical leadership and expertise to the organization, acting as a subject matter expert for IDM-related initiatives and projects.

• Collaborate with vendors and external partners to evaluate, select, and integrate third-party IDM solutions, when required.

Salary Range: $125,000 - $150,000

General Description of Benefits

Required Skills:

• Bachelor's degree in computer science, information systems, or a related field. Equivalent work experience may be considered.

• Must have a current Top-Secret Clearance with the capability of obtaining SCI / CI-Poly if needed to meet contract requirements.

• Strong technical expertise in Oracle Identity and Access Management Suite, including Oracle Identity Manager (OIM), Oracle Access Manager (OAM), Oracle Unified Directory (OUD), and Oracle Virtual Directory (OVD).

• In-depth knowledge of identity and access management (IAM) principles, best practices, and industry standards.

• Proficiency in Java/J2EE development, web services (SOAP, REST), and database technologies (Oracle, SQL).

• Experience in designing and implementing complex IDM solutions, including user provisioning, single sign-on (SSO), and role-based access control (RBAC) models.

• Familiarity with scripting languages (e.g., PowerShell, Python) for automation and customization of IDM processes.

• Strong troubleshooting and problem-solving skills, with the ability to analyze complex technical issues and propose effective solutions.

• Excellent leadership and team management skills, with the ability to inspire and motivate technical teams.

• Effective communication and collaboration skills, with the ability to work closely with cross-functional teams and stakeholders.

• Professional certifications in Oracle IDM or IAM-related fields are highly desirable.

Desired Skills:

• Experience in a significant role on an IT development, engineering, and/or enhancement activity, such as the Development, Engineering, or Enhancements Lead

• Ability to learn new COTS solutions and integrate with current tools sets

• Extensive knowledge of IdAM/ICAM capabilities, solutions, and processes

• Extensive knowledge of enterprise-wide digital identity, authentication, and authorization capabilities

• Have extensive knowledge and experience in the implementation of IT equipment and services

• Experience and familiarity with (preferred to be from a development/engineering/enhancement perspective):

• Oracle Identity Governance (OIG) Suite and/or equivalent IdAM tools

• Linux operating systems/Red Hat Enterprise Linux

• Windows Server operating system environments

• Windows Server Active Directory administration

• Virtual environments/VMware hypervisor environment

• Programming in Java, or equivalent

• Database queries such as using SQLDeveloper or SQLPlus

• Red Hat IPA o Service Oriented Architecture (SOA) and Web Services

• Network Architecture & Design o Experience with RESTful and SOAP-based web services

• Experience with Security Assertion Markup Language (SAML) and other Security Token Services (STS) o Experience with eXtensible Access Control Markup Language (XACML)

• Knowledge of Microsoft Active Directory Federation Services o Knowledge of Microsoft Active Directory Lightweight Directory Services

• Experience supporting Application Owners in implementing (Single Sign On) SSO solutions.

• Fundamental knowledge of the FBI mission and processes.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.