Senior Officer

RESPONSIBILITIES

Strategy

• Involvement in Process/Project Initiatives / Automation / process Improvement

Business

• Good understanding of Banking & Financial Industry

Processes

• Exceptional problem-solving skills.

• Organisation and communications skills.

• Capacity to learn quickly and execute accurately.

• Strong Quantitative/ analytical skills.

• Ability to effectively manage multiple project deadlines simultaneously.

• Ability to work in different shift and stressful environment.

• Should be self-starter and effective problem-solving skills.

• Comprehensive knowledge of Global markets operation and products.

• Sound knowledge of banking, accounting, FXMM operations, SWIFT, reconciliation and compensation process as per ISDA.

• Hand own experience of TLM and Murex.

• Risk awareness and RCA preparation.

• Managing the team as per Departmental Operating Instructions Manual and KCS within the timeliness and accuracy standards specified.

• Establish sound escalation reporting procedures in line with the Market Operations escalation policy.

• Continuous improvement in productivity to the standards prescribed for the processes from time to time.

• Compliance with all applicable Rules/ Regulations and Company and Group Policies.

• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit Manager.

• Ensure cross-rotation within the section to provide greater flexibility of operations and provide wider exposure to staff.

• Team Player and ability to work in shift.

People & Talent

• Help the unit to promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners

• Overall client satisfaction and meeting service expectations

• Quick turnaround for customer queries & Complaints

• Ensure Zero customer complaints

• Should be a Team player- flexible

• Adhere to the instruction of the Mangers.

• Having frequent discussions with team members to improve their career and People development.

• Actively participate in Sustainability (CSR) initiatives, staff engagement programmes.

Risk Management

• Ensure 100% compliance at all times to the group's risk management framework as applicable

• Compliance with all applicable Rules/ Regulations of Company and Group Policies

• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit

• Timely escalations and resolutions on confirmation outstanding etc as per Escalation policy

Governance

• Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all times

• Adhere to Group Code of Conduct at all times

• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank's Conduct Principles

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FMO handles clients from various financial sectors, representative in group and country.

Qualification

• Bachelor Degree

Role Specific Technical Competencies

• Knowledge of FX Cash, Spot, TOM, Swap and futures.

• Money Market: Overnight Depo/loan, Interest calculation process and Evergreen deposit.

• Derivatives product: CCS, IRS, CDS etc.

• Understanding about SWIFT MT 300,320,202COV, 202, 103,199,299, 191, 190, 940, 950, 900, 910, 292 and 192 formats, uses, construction of message and interpretation of data etc.

• Understanding about Nostro, correspondent banking & Cash recon.

• Sundry and Suspense understanding and Internal GL recon

• Basic understanding of confirmation and settlement process of the above said products.

• English proficiency for oral and written communication.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.