The Colleague Technology Messaging and Collaboration Services Sr. Engineer performs a critical role in defining and implementing the end user delivery strategy.
This role within the Colleague Technology Services department offers the opportunity to be part of the evolution of end user messaging, collaboration and productivity technology across the enterprise. It will design and build of detailed infrastructure solutions/repeatable patterns (build-kits) for non-production and production environments; transitioning knowledge to infrastructure operations and it will provide 3rd level support when needed due to escalations and advance troubleshoot is required.
The ideal candidate is an expert messaging, collaboration and productivity product engineer who has proven experience designing, developing, implementing and maintaining a standard delivery and operations model. The candidate applies this expertise across all aspects of the end user service design framework to deliver a superior colleague experience which is scalable, sustainable and supportable.
The focus of this role is collaboration and productivity services: Exchange Messaging, MS Office 365, SMTP and Mass Mail solutions.
Technology Scope of Position
Products and protocols include Exchange 2010, MS Office, Office 365, SharePoint/Online, Voltage Securemail, AvePoint Doc Ave, Powershell and Quest Message stats
Citizens Financial Group, Inc.