Senior Office Services Coordinator

The Capital Group Companies Inc La Mirada , CA 90638

Posted 5 months ago

Req ID: 24644

Experience Level: Professional

Other Location(s): N/A

Relocation offered: No

Travel required: None

Come grow with us

At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it's more than that. It's smart and highly driven people united in purpose to serve our investors and one another.

Bring your energy and unique perspective to Capital and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed. You'll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you'll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous.

Office Services' mission is to enrich the experience of working at Capital, while being integral business partners who deliver solutions and superior service. Through the collective effort of over 150 associates in 29 offices in 15 countries across Capital, we build and maintain a physical environment which promotes associate productivity while supporting the culture and diversity of each of our locations.

The Office Services Coordinator Senior in the Washington, DC office helps accomplish this mission by facilitating daily operation of the site. As the main point of contact for associates representing various business units such as Government Relations, the Investment Group, North America Distribution, Global Service Delivery, and the Fund Boards, this associates serves as a reliable source of factual information related to Office Services and company guidelines, processes, practices, and procedures.

Specific responsibilities for this role include:

  • Provides and ensures daily operational service or assistance to the site, and acts as a subject matter expert (SME) on operational issues such as facilities, safety, security, ergonomics, food service, etc.

  • Directs and manages vendor relationships including providing leadership in negotiating contracts and ensuring agreed service levels are met.

  • Acts as the primary contact for and develops and maintains effective professional relationships with key internal and/or external customers, business units, colleagues and visitors within the local site and cross-site.

  • Proactively identifies, analyzes, and resolves business issues with minimal input and direction from manager. Manages site budget.

  • Prepares for and facilitates the office relocation scheduled for Q3 2019.


  • Minimum 5 years' experience in property/facilities management or operations

  • Bachelor's degree strongly desired

  • Demonstrates ability to coordinate work among external third parties as well as internal functions.

  • Demonstrates initiative by identifying issues and recommending solutions as well as sound judgment in resolving complex matters.

  • Demonstrates effective written and oral communication skills with team members, managers and external parties.

  • Demonstrates ability to collaborate, develop/maintain working relationships inside and outside the organization, and build appropriate rapport to enable effective completion of business objectives.

  • Demonstrates high proficiency of Microsoft Office and other relevant software and applies it to work assignments

Company Overview:

Founded in 1931, Capital Group is one of the world's largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.39 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Nearest Major Market: Los Angeles

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Senior Office Services Coordinator

The Capital Group Companies Inc