Senior Network Engineer

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

• Note: Benefit offerings may differ between union and non-union employee groups.

Position Purpose

As a member of the IT Networking Team, the Senior Network Engineer manages and maintains Unitil's IT/OT networks. At times, this may include planning and developing solutions for critical infrastructure initiatives, that create and maintain a vision for all network infrastructure. In addition, this role provides high-level technical guidance and support for the enterprise network structure, under general supervision.

Key responsibilities including but not limited to:

• Implement functional network infrastructure and systems using correct network diagrams and documentation

• Analyze and confirm the information demands and functional requirements in collaboration with internal staff, as well as external vendors and/or contractors

• Adopt network security measures after organizing, planning, and safeguarding data, software, and hardware

• Provide technical guidance to teams working on deployment and support

• Ensure the stability of the working environment before, during, and after system updates

• Establish and maintain strong cross-functional working connections, with internal and external stakeholders/partners

• Resolve issues escalated by lower support tiers and provide support for those tiers as needed

• Configure firewalls, routing, and switching to maximize network security and efficiency

• Utilize online resources and documentation, as well as vendors/partners, to gain knowledge about new or unfamiliar technology

Principal Accountabilities

% of time

End Results

60%

Network & Platform Oversight and Design:

• Ensuring operational performance of production network systems and equipment, across all IT and OT environments

• Monitor network performance to identify necessary adjustments and improvements

20%

Relationship Management:

• Manage day to day work activity, as well as third-party network vendors and/or contractors

20%

Security & Compliance Support:

• Responsible for the security of the company's network infrastructure, electronic data, redundancy\failover systems, and networks including Industrial Control Systems.

• Ensure department compliance with all Unitil policies and procedures including change control, identity and access management, vulnerability management and patching SLAs.

• Ensuring department compliance with CIS (Center for Internet Security) critical security controls, which define essential cyber hygiene and minimum standards for enterprise information security, and the periodic audit of these controls.

• Facilitate response to cyber risks, such as applying critical patches, penetration test remediation, and responding to industry cyber alerts.

Participate in periodic assessments (Cybersecurity Capability Maturity Model, Culture of Security, etc.), as well as active and tabletop cyber exercises (Cyber Yankee, GridEx).

Qualifications

• Bachelor of Science in an IT or Computer Science related discipline

• Cisco CCNA or CCNP (preferred)

• 7+ years of experience as a network engineer

• 5+ years of experience with firewalls and network security mechanisms

• 3+ years of experience in network segmentation, URL filtering, and dynamic routing

• Knowledge of network hardware and equipment, and enterprise-level networking

• Knowledge of major network routing protocols, including dynamic routing

• Experience with a variety of firewall vendors/models

• Ability to work independently, and as part of a team, in a fast-paced workplace

• Strong verbal and written communication skills Ability to contribute in the event of a cyber incident

• Working knowledge of OT/SCADA/ICS designs and concepts is a plus

• Proficient with software (e.g. Microsoft Visio) to diagram network configurations

Unitil is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Last Updated: 06/26/2024