Senior Network Engineer

Position Overview

Proterra seeks an experienced Sr. Network Engineer to join our expanding team. In this role you will be analyzing, planning, implementing, maintaining, and troubleshooting network solutions on premise, at the datacenter, in the cloud, and across our IoT environment. In this role you will lead network technology upgrade or expansion projects, including installation of hardware, software, and integration testing, as well as coordinating these activities without disturbing function of other systems. Additionally, you will be managing and maintaining existing infrastructure while monitoring and diagnosing any performance issues. Our ideal candidate will have excellent problem-solving skills along with a thorough knowledge of network architecture and administration. You will work with our team of engineers for optimizing the network usage, and for security and data protection of our networks.

About the Role

• You will:

• Maintain network availability for campus, datacenter, WAN, and cloud networks.

• Develop and build out network infrastructure for projects with hands on involvement in network planning, network architecture design and engineering.

• Install, configure, and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints.

• Design, implementation and configuration of next generation firewalls including application visibility, threat prevention, network security mitigation strategies and IDS/ISP solutions.

• Provide technical input in reviewing architecture, policies, and procedures.

• Optimize reliability, performance, supportability, and security of our production infrastructure.

• Design corporate standards and develop network enhancements.

• Work on issues of varying complexity surrounding network planning, configuration, and optimization.

• Integrate communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.

• Develop capacity plans for new and existing infrastructure.

• Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)

• Troubleshoot network issues and outages, overseeing unique or escalated issues.

• Identify and assist in implementing monitoring to ensure health, performance and security of our production and non-production cloud infrastructure.

• Work directly with ISP/Vendors on fixing any issues related to network.

• Manage configuration of network encryptions methods including IPsec Site to Site VPN tunnels utilizing Palo Alto, Cisco Manage FW's and Palo Alto GlobalProtect VPN client access with multifactor authentication. Palo Alto HIP checking.

• Manage Network access controls including Radius & 802.1x for wired and wireless access such as Cisco ISE (Base, Plus, Apex), Ruckus, and Brocade.

• Manage application access control utilizing multifactor authentication and Palo Alto platforms integration with OKTA.

• Manage PCI DSS and DMZ network security design, implementation, and support.

• Manage zero-trust frameworks and architecture for network services.

• Able to document setup on an ongoing basis for on prem and cloud environment - network diagrams.

• Assist in the development and documentation of technical standards and implements approved methods of procedure.

• Responds to networking issues generated via alerting systems, service desk, or Tier 1-4 tickets.

• Participate in on-call rotation and respond to after hour alerts.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

About Our Group:

• As strategic partners, the Information Technology team strives to ensure that our values, culture, and engagement always allow us to do great things for our company.

• We strive to provide the highest-level service and support to our clients daily.

• We work collaboratively to build strong relationships with our clients, partners, and own team.

• We treat each other with respect……and always try to have a little fun every day!

• You will report to the and collaborate with other IT team members located at our headquarters in Burlingame, CA and manufacturing facility in Greer, SC.

About You:

• Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization.

• Customer-focused attitude, with high level of professionalism and discretion.

• Excellent trouble-shooting abilities in software and hardware and be able to lead outage calls and trouble-shooting conversations until resolved and provide detailed root cause analysis reports.

• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.

• Detail-oriented, resourceful, and diligent.

• Strong time management and organizational skills.

• Sound judgment and team problem-solving skills.

• Excellent English communication skills.

Your Experience Includes:

• Bachelor's Degree in Computer Science, Information Systems or related field/or relevant experience

• Minimum 8 years in the IT networking field, with 5 of those years managing and troubleshooting a complex LAN/WAN environment with 10 or more sites.

• High Availability networks utilizing Cisco Routers and Switches such as ISR Routers, Catalyst Switches & Nexus 9K/7K/5K.

• Network Security best practices utilizing Palo Alto 7000, 3000 & 5000 NextGen Firewalls

• Routing Protocols including BGP, OSPF, EIGRP with redistribution.

• WAN technologies

• MPLS, DMVPN, Site to Site VPN

• QoS (including voice prioritization)

• Must have cloud networking experience in AWS.

• Prefer experience with AWS Transit Gateway, Cisco, Brocade, Palo-Alto Firewalls

• Physical Demands:

• May work various shifts as needed; may be requested to travel to different locations.

• Lifting up to 25 pounds and occasionally 50 pounds.

• Able to walk, stand, crouch, bench, kneel, lift, carry and reach as needed in large and tight spaces.

• Good eye/hand coordination and ability to identify color variations, depth perceptions and close or distance visual items.

• Manual dexterity with occasional repetitive finger motion.

• Environmental Demands:

• Ability to work in manufacturing environment with extreme heat and cold conditions.

• Wear protective clothing or respiratory protective equipment.

• Works with irritant chemicals, gases, etc.

Requirements:

• Certifications:

• Network+, Security+

• Cisco CCIE, CCNA,

• AWS Advanced Networking Specialist

Location: Greer, SC

Travel: 0 - 25%

Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).