Senior Network Engineer

Location: On site in Memphis, TN, Maryville, TN, Birmingham, AL, Lafayette, LA, New Orleans, LA, Charlotte, NC, Raleigh, NC, SUMMARY Assists in the development, design, and support of network communications, servers, and storage solutions.

Uses knowledge of Cisco-based LAN/WAN systems to help design, install, and support internal networks. Uses knowledge of Microsoft technologies to help design, install, and support business solutions. Tests and evaluates network, server, and storage systems to eliminate problems and make improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES Network traffic engineering including MPLS, Point to Point, and Metro Ethernet data circuits. Responsibilities include monitoring of traffic, reporting, trunk capacity monitoring, project management, and forecasting of network needs based on trends. Provides direction on routing and network utilization to efficiently direct traffic around the Bank’s private network.

Network facility capacity management; ability to manage the capacity of various pieces of network equipment required to deliver services. Provides engineering, implementation, and support of solutions using current Microsoft applications, including Exchange, IIS, SQL, SharePoint, SMS, MOM, and other related applications. Provides third-level troubleshooting on network and server equipment service problems.

Works with external equipment and services suppliers to evaluate products and services. Participates in vendor negotiations as it relates to the network capacity and problem resolution. Demonstrated ability to document equipment and software configurations, as well as processes and procedures.

Must demonstrate effective written and verbal communication skills and interpersonal skills with the ability to interact with all levels of internal and external contacts. Performs all other duties as assigned SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

Bachelor (4-year college) degree and 10-12 years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.