Senior Network Administrator

Job Responsibilities

This position has been reposted. Previous applicants are still being considered and need not reapply.

About Our Agency

The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of:

• intellectual disability and related disabilities
• autism spectrum disorder
• traumatic brain injury
• spinal cord injury and similar disability

Designs, configures, installs, and maintains agency network infrastructure hardware, software, and firmware. Tracks support and licensing agreements to ensure all network components are supported. Recommends and executes changes and improvements as needed or as assigned by IT management.

Works with external vendors to facilitate network projects and solutions. Stays up-to-date in latest technology standards and recommends solutions to IT management.

Works with end-user support team in resolving moderate to complex network issues in accordance to DDSN service-level agreements as well as ensuring new endpoints are properly configured. Conducts training to end user support and infrastructure teams as needed. Creates and maintains documentation including network diagrams and knowledge-based articles.

Serves as liaison between business units, vendors information security, and end-users in ongoing projects and network support operations.

Other duties as assigned. Position may require after-hours and weekend work as needed.

Minimum and Additional Requirements

A Bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area.

Driver's License required.

Additional Comments

About Our Agency: The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.

EEO Statement: DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex --including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services' Child Abuse and Neglect Central Registry screening, and CMS "List of Excluded Individuals/Entities" screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions: Supplemental questions are considered part of your official application.

Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.