Senior Microsoft 365 Engineer

Job Summary:

The Senior Microsoft 365 Engineer (M365) is charged with the implementation of a variety of M365 and IT cloud solutions. Responsibilities for this role include promoting and implementation of innovative solutions within hybrid and cloud-based identity, security, and collaboration tooling. In addition, this role has the opportunity to advance hybrid networking, virtualization, and infrastructure environments to implement best practices across cloud technologies.

This role demonstrates knowledge with the design and implementation of hybrid environments, while providing guidance to a project team. . This candidate exhibits a consultative communication style to clients on cloud solutions. The candidate must be willing to grow technology and infrastructure fundamentals with self-paced and formal training, provided by BDO Digital as needed.

Job Duties:

This role is responsible for engineering within Microsoft 365 to design, present, troubleshoot, and implement IT solutions including some or all of the following:

• Microsoft 365 solutions to promote innovative technologies to solve business problems

• O365 migrations (Exchange online, OneDrive, & SharePoint components from on-prem locations)

• O365 governance, including federation, file sharing, and guest access

• Intune enrollment, Mobile Application Management, Application Packaging, and Endpoint Manager

• Defender suite within M365 including Endpoint, Identity, O365 and Cloud Apps

• Microsoft Sentinel and Defender for Cloud in Azure environments

• Exhibits a robust understanding of identity not limited to Entra ID, Active Directory, and integrates of these directories

• Microsoft Suite of products to include but not limited to Office 365, Microsoft Endpoint Manager, Windows Server and related cloud technologies

• Some virtualization with Hyper-V and/or VMware

• Basic networking (VLAN, VNET configuration)

• Displays business acumen to develop and present client roadmaps, health checks, and assessments

• Must be open to local travel to client sites, as necessary

• Other duties as required

Supervisory Responsibilities:

• Coaches junior peers and provides guidance to a project team

Qualifications, Knowledge, Skills and Abilities:

Education:

• High School Diploma or GED, required

• Bachelor's degree, preferred

Experience:

• Four (4) or more years of technical infrastructure implementation experience with increasing responsibility within Microsoft 365 Cloud Solutions, required

• Three (3) or more years of experience in cloud or on-premises server virtualization (Hyper-V or VMware), Active Directory and networking, required

• Experience with traditional networking, virtualization, and data center configuration, preferred

• Experience working in a consulting environment, preferred

License/Certification:

• N/A

Software:

• Experience with Two (2) or more of the following, required:

• Directory and Identity Services (Entra ID, Active Directory, & Okta)

• Office 365 (O365) (Exchange Online, OneDrive, SharePoint & Teams)

• Endpoint Manager (Endpoint Manager, Intune, AutoPilot)

• Threat protection (Microsoft Defender Suite, Proofpoint, Crowdstrike and others)

• SIEM & CSPM Experience (Microsoft Sentinel, Splunk, Defender for Cloud, Cortex, Prisma and others)

Languages:

• N/A

Other Knowledge, Skills, & Abilities:

• Knowledge of EMS for security, governance, and centralized authentication

• Strong verbal and written communication skills

• Ability to troubleshoot issues, identify solutions, and appropriately escalate issues

• Strong analytical, facilitation, documentation, and communication skills

• Strong project planning, scoping and management skills

• Strong business process analysis & design and process flow skills

• Client facing consulting experience

• Excellent interpersonal and customer relationship skills

• Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details

• Capable of successfully multi-tasking while working independently or within a group environment

• Capable of working well under pressure while dealing with unexpected problems in a professional manner

• Ability to work well in a cross-functional team environment

Keywords:

Enterprise Mobility + Security, EMS, Microsoft System Engineer, Server, Cisco, Exchange, Active Directory, Office 365, O365, Virtualization,, Integration, Endpoint Manager, SCCM, SCOM, Intune, Cloud, Security,, Azure, Amazon Web Services (AWS), Teams, Skype for Business (formerly MS Lync)