Senior Marketing Specialist

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We are all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for overseeing the coordination, implementation, and optimization of digital content for the Collections Value Stream including analytics, targeting, creative execution, and program reporting. Direct Mail and associated attachments and statements in support of a variety of acquisition and retention strategies. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management, which includes managing media calendars, content updates, and content strategy to ensure effectiveness and drive product awareness and engagement.

Responsibilities

• Develops and implements digital content for customers facing financial hardship by managing campaign milestones and ensuring on-time delivery for a seamless customer experience.

• Works with creative agency to design marketing assets and manage all facets of execution.

• Provides digital content and campaign reporting.

• Establishes, and adheres to, strong controls to ensure accuracy of creative assets, business requirements, and functionality of campaigns before, during, and post campaign launch.

• Pulls email production mail samples based on legal, audit, or EOCA request.

• Executes systemic and ad hoc emails mailings and statements, including setup, production, quality controls, and deployment.

• Reconciles deployed emails mailings and statements.

• Ensures adherence to policies/standards and relevant laws.

• Reconciles invoicing from print vendor and postage if needed.

Minimum Qualifications

At a minimum, here's what we need from you:

• Degree in Marketing, Business, or related field

• 2+ years of experience in Marketing, Financial Services Marketing, Direct Response Campaigns

• In lieu of a degree, 4+ years of experience in Marketing, Financial Services Marketing, Direct Response Campaigns

Preferred Qualifications

If we had our say, we'd also look for:

• 4+ years of experience in Marketing, Financial Services Marketing, Direct Response Campaigns

Application Deadline:

The application window for this position is anticipated to close on Jun-05-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $65,000.00 to $109,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.