Senior Market Fundraising Support Associate

It's inspiring to work with a company where people truly BELIEVE in what they're doing!

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

Collaboratively working with the assigned Director, the Senior Market Fundraising Support Associate is responsible for providing professional service for all fundraising activities initiated within the territory. Expertly utilizes Foundation-wide fundraising resources to effectively achieve market territory and Foundation fundraising goals. Provides support to Foundation staff including donor development, volunteer coordination, and event production and management.

This position is on site at our Azeele/Meridian office at least 3 days a week it is not fully remote.

Qualifications:

• Associate's degree with Bachelor's degree preferred or an equivalent combination of education and work experience

• Minimum of three (3) years' complex office work experience with two (2) or more years in comprehensive fundraising

• Advanced working knowledge of a variety of software programs, including Microsoft Office

• CRM donor based software knowledge preferred; Raiser's Edge a plus

• Ability to interact with and communicate with staff, high-level volunteers and donors

• Able to effectively direct and train volunteers

• Well-developed communication (written including editing, and verbal) skills and personal relations skills

• Intermittent Driver - Valid driver's license and automobile insurance per Company policy

• Ability to travel to off-site locations

• Self-initiating and able to work independently while demonstrating solid decision-making capabilities to meet the immediate and long-range needs of the market

• Ability to use sound judgment, creativity, and problem solving skills in order to meet fundraising needs of the market

• Highly organized and able to effectively manage a number of tasks simultaneously

• Ability to handle stress of multiple priorities

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.

• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.

• Comply with Company policies, procedures and standard practices.

• Observe the Company's health, safety and security practices.

• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.

• Use resources in a fiscally responsible manner.

• Promote the Company through participation in community and professional organizations.

• Participate proactively in improving performance at the organizational, departmental and individual levels.

• Improve own professional knowledge and skill level.

• Advance electronic media skills.

• Support Company research and educational activities.

• Share expertise with co-workers both formally and informally.

• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Provides fundraising support to the Director of Philanthropy for the affiliate market in the development and execution of a comprehensive fundraising plan that is market specific.

• Mentors Market Fundraising Support Associates and assists all Foundation staff members in a professional and timely manner.

• Supports Foundation team members in the development of unique fundraising strategies having application within the market and/or across the Foundation.

• Works with Foundation marketing and affiliate Director of Philanthropy on collateral development related to fundraising and/or communication activity.

• Responsible for market events from identifying, planning and production to include, but not limited to, completing donor research, soliciting sponsors/donors, engaging and training volunteers, entertaining guests, while ensuring quality of event outcome and guest experience.

• Working closely with Foundation team members, ensures prompt and appropriate follow-up of all requests or complaints from donors, patients, families, staff, and members of the public.

• Develops and perfects market correspondence and presentations to patient/families, donors, community leaders, volunteers, legislators and others to represent the Hospice in the best possible light.

• Provides input on annual budget preparation and allocation.

• Assists the Director of Philanthropy for the affiliate with the development of new programs, special projects and community activities.

• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.