Senior Manager, UK Head Of Change & Engagement, Worldclimate

Job description

Connect to your Industry

An exciting opportunity to have a key role in UK WorldClimate Sustainability team to support our journey to net zero. At Deloitte, we are committed to lead the way in mitigating the impacts of climate change. We launched WorldClimate, our global strategy to drive responsible climate choices within our organization and beyond. We recognize that change starts from within., we must set and meet higher standards for ourselves, empowering our professionals and connecting with our broader ecosystem to create solutions that facilitate the transition to a low carbon economy.

Working closely with the UK CSO (Chief Sustainability Officer), the UK Head of Sustainability and the NSE (North-South Europe) Head of Engagement, the UK Head of Engagement will be central to empowering people engagement and behavioral change to support our long-term transition to net zero. Importantly this role will be responsible for defining people engagement approaches, implementation plan and delivery requirements to ensure we integrate sustainability across all of our people interactions across the firm. This role will be required to collaborate with, influence and integrate with internal stakeholders as well as understand the emerging external landscape.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

This role is within the UK WorldClimate team with a focus on delivering internal sustainability strategy. The resource will lead the evolution, implementation and delivery of our UK people engagement approach. They will also actively engage with and share their learnings across NSE, in support of Deloitte NSE's broader WorldClimate objectives.

Programme implementation

• Outline, shape and deliver implementation approach/programme of the people engagement elements of WorldClimate strategy.

• Work with Internal teams and businesses to fully embed sustainability (nudges) across all aspects of business/operations to better enable changes in people behaviour and experiences - e.g. Sustainable delivery/business travel

• Develop means to track progress against our strategic plan - both through actions taken and impact had - to enable the continual review and refinement

• Develop and evolve 'leading practices' on people engagement - including tools, assets, communities/groups, behaviour change approaches and solutions

• Build strong relationships with internal UK stakeholders across all elements of the people journey, employee lifecycle, such as attraction/recruitment, onboarding and goal setting/reward/promotions, to ensure WorldClimate is incorporated within their narrative and sustainable behaviours are known as a standard part of everyone's role

• Build strong relationships with a range of UK stakeholders related to People engagement including Internal and External Communications, Brand, HR, Learning, People & Purpose & MDM Sustainability

• Proactively engage with, lead and support on NSE engagement programme/initiatives. Including building strong relationships across NSE geographies related to people engagement.

• Support ad hoc projects, initiatives relating to Sustainability.

People communications

• Develop/oversee the UK WorldClimate communications narrative (in line with NSE) and engagement approach collaborating closely with the Internal and External Comms, Creative Content and Marketing teams

• Primary contact for all WorldClimate internal engagement activities in the UK

• Oversee the delivery of campaigns in the UK that raise awareness of WorldClimate and advocate the importance of sustainable behaviours

• Monitor and consider reputational risks in our people engagement approaches

Empowerment

• Develop/oversee plans to upskill key decision makers on what sustainability means, the importance of this agenda, and actions they can take, so they can proactively support their teams to support our agenda, and engage their clients on WorldClimate

• Establish and provide active leadership of the UK Climate Champions network - including chair network meetings, engagement with Climate Champion senior sponsors, engagement with NSE Climate Champions network

• Keep abreast of external shift/changes/evolution in people engagement. Ensure people engagement approach remains in line with leading practice so we remain credible in the market

• Identify partnerships/organisations/providers (working with NSE) that could be leveraged and/or support people engagement/empowerment. Oversee the implementation and use of tools/apps in the UK that drive more sustainable behaviours

People leadership

• Provide day to day people leadership and oversight of UK Engagement and Partnerships team (c.2 FTE)
• People leader responsibilities as well as development (inc. on the job learning)
• Provide support to Head of Sustainability on wider team and People & Purpose responsibilities.

Connect to your skills and professional experience

• A proven record of accomplishment in delivering people engagement and behaviour change programmes

• Practical experience, credentials, qualification in people behaviour change is desirable

• Strong network across the firm and externally to drive change and empowerment - operational/functional, business, services and people

• Strong team player, with excellent interpersonal skills and the ability to influence and build relationships based on mutual trust and respect. Experience of working with and influencing senior stakeholders as well as getting best out of extended teams.

• Strong communications skills with a good grasp of firm values, risk management and behavioural change

• Ability to lead, develop and inspire a virtual (formal and informal) teams

• Ability to work under pressure and to tight deadlines with exceptional attention to detail and focus on quality

• Excellent communication and presentation skills, (e.g. ability to be concise and impactful) particularly a high level of written/spoken English

• Energetic, enthusiastic, a passion for sustainability

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm."

• Lisa, Enabling Functions

Our hybrid working policy

You'll be based anywhere in the UK (apart from London) with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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