Senior Manager, Track Quality

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Senior Manager, Track Quality is responsible for assessing various aspects of track quality across the system and maintaining a multi-year capital renewal plan. The role works closely with the Regions, Engineering Systems, Technology, Finance, Track Standards, Supply Chain and Procurement & Supply Management (P&SM) functions to develop and maintain clear business and technical rules related to assessing track quality and capital renewal planning. In addition, the incumbent works collaboratively with the same groups to build and maintain information systems to assess track quality. The role is accountable for ensuring that Managers, Track Quality (MTQs) constantly use appropriate information systems in conjunction with field verifications to properly assess track quality and follow agreed business rules to develop capital programs.

Main Responsibilities

Direct supervision of MTQ's

• Ensure that MTQs clearly understand and apply standard business rules when building capital programs, have access to and use available track quality information systems effectively as well as are properly field-verifying track conditions and proposed capital programs

• Work collaboratively with Regional Chiefs to prioritize capital projects in a multi-year time frame

• Work with the Regions and Marketing to provide estimates for subdivision upgrades to accommodate new business

• Review and approve all capital plan change requests for the current year's capital program

Development of Information Systems as Business Rules

• Collaborate to build and execute CN Engineering's Capital Planning Rules

• Work cross-functionally to develop track inspection technologies and track quality information tools as well as establish Key Performance Indicators (KPIs) and oversee processes to monitor infrastructure performance while identifying underperforming assets

• Collaborate to maintain accurate forecast costing

• Participate in industry track standard review committees

• Develop long-term material forecasts with P&SM to reduce new material costs and inventory

• Assist regional teams with asset data, project planning and capital budgets

• Coach, mentor, and guide team members to ensure they have the necessary tools and support to succeed

• Participate in the selection and recruitment of new team members as well as in succession planning and career development activities

Safety Management

• Ensure that all employees are properly trained and adhere to safety protocols and regulations

• Contribute to developing and implementing company policies and procedures related to safety and environmental compliance

• Define a risk-based criteria for the prioritization of capital investment across the system

• Conduct safety audits and inspections to identify and address safety hazards and risks

• Collaborate with the Safety and Track Standards team to develop and implement safety initiatives and programs

• Lead a safety process to track action items as well as manager and employee compliance

• Perform field audits to determine and monitor compliance with established safety and regulatory standards

• Maintain up-to-date knowledge of Federal Railroad Administration (FRA) and Transport Canada (TC) safety standards

Working Conditions

The role is performed in a combination of office (60%) and outdoor environments (40%) in various types of weather conditions with a regular workweek from Monday to Friday. The role requires regular travel (up to 50%) within North America. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress, as well as be able to walk long distances and sit for extended periods.

Requirements

Experience

Management and Railroad Engineering

• Minimum 7 years of relevant railroad experience in Track

• Minimum 4 years of experience as a Track Supervisor or above

• Minimum 2 years of experience in a manager or senior manager role in engineering

o Experience in safety compliance

o Experience leading teams

o Experience with budgets and asset allocation and planning

o Minimum 2 years of experience in engineering maintenance, construction, or production*

• Any experience for these above would be considered an asset

Education/Certification/Designation

• High School Diploma or General Education Diploma (GED)

• Valid Driver's Licence

• Bachelor's Degree in Engineering*

• Professional Engineering (P.Eng.) Designation*

• Any designation for these above would be considered as an asset

Competencies

• Identifies potential safety and security risks

• Considers environmental impacts in every action and decision

• Leads by example for the safety and security of all

• Collaborates with others and shares information

• Communicates with impact

• Sets direction and inspires others

• Delegates and empowers others to create accountability

• Develops self and others

• Applies critical thinking

Technical Skills/Knowledge

• Proficient in Microsoft Office, Systems, Applications and Products (SAP), Data City, Bentley, and Track Information System (TIS)

• Ability to understand and create technical documents

• Knowledge of transportation and railroad safety regulatory requirements in Canada and the United States (U.S.)

• Fluently bilingual both written and verbal (English, French)*

• Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.