Senior Manager, Supplemental Benefits And Directed Spend

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary:

The Supplemental Benefits and Directed Spend team at CVS is one of the fastest growing business units in the enterprise and is uniquely situated at the center of our retail and healthcare businesses. We are looking for a Senior Manager, Supplemental Benefits and Directed Spend to join our team in an essential role as CVS expands its offerings in this space, which includes the following businesses: OTC Benefits, Rewards, Targeted Kits, HSA/FSA, & SNAP/EBT. The ideal candidate will be highly adaptable and able to excel in a wide variety of areas - including client facing responsibilities, data synthesizing and analytics, internal/external stakeholder management, and retail assortment strategies. Furthermore, the ideal individual should be self-motivated, demonstrate executive presence, and be able to act as a strategic thought partner to both enterprise leaders and external clients. In this role, the Senior Manager, Supplemental Benefits and Directed Spend will work cross-functionally with our inventory, supply chain, retail IT, digital product, marketing, CMX, merchandising, and Store Operations teams.

Key responsibilities:

• Work with directed spend ecosystem partners and clients to build short and long term strategies that align with business and enterprise priorities.

• Distill and communicate complex concepts into salient opportunities, influencing across and up through a matrixed organization.

• Drive innovation based on analytics and insights, market trends, competitive landscape, program gaps and white space opportunities while leveraging strong business acumen in retail, health care, technology, or other related fields.

• Partner across payor, benefit administration and external lines of business to enhance and develop our Supplemental Benefits offering, including OTC Health Solutions and other Supplemental Benefit platforms.

• Commercialize and support operational planning for Directed Spend product offerings, work cross-functionally with digital, IT, inventory, analytics, and product teams.

• Forge new partner relationships with key enterprise healthcare stakeholders across strategy, marketing, and operations.

• Navigate the day to day of a dynamic entrepreneurial team in a fluid and emerging space while balancing communication needs, stakeholder management, timelines and financial goals of a Fortune 4 company

Additional elements:

• Build and maintain strong working relationships with colleagues in sales support, product/implementation management, and across the enterprise to cultivate opportunity.

• Gain and leverage account intelligence trends to drive best practices throughout the customer and product lifecycle.

• Dissect consumer insights and foresee business opportunities quickly to maximize results.

• Key decision maker and business owner including responsibility for partnership revenue growth.

Required Qualifications

• 3-5 years' experience in Retail Category Management, Retail CPG, or Management Consulting / Investment Banking / Private Equity

• Ability to travel on a limited basis.

Preferred Qualifications

• General Manager experience with strong business acumen and functional understanding across marketing, finance, and operations.

• Omni-channel experience

• MBA preferred.

Education

• MBA preferred.

Pay Range

The typical pay range for this role is:

$79,200.00 - $174,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 03/15/2024

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.