Senior Manager, Strategy & Operations

About the Team

Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what's best in their city, merchants to grow their sales, and dashers to find flexible work.

About the Role

The US Marketplace team is looking for a motivated and hands-on operator to be the GM of New Users. As a Strategy & Operations Senior Manager, you'll scope, launch, scale, and operate the next generation of DoorDash products and channels to drive new user growth.

You will report into the User Growth team, leading cross-functional collaboration between DoorDash's product, marketing, finance, and analytics teams to deliver and retain new users on the DoorDash marketplace. You'll have the opportunity to help define new bets, incubate 0-1 experiments, scope partnership opportunities, and execute on a roadmap to improve new user retention.

You're excited about this opportunity because you will…

• Build

• Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams

• Analyze

• Shape and define our strategy based on quantitative and qualitative data

• Operate

• Figure out how to get from A to B-then actually make it happen.

• Experiment

• Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer.

• Influence

• Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the new user experience

• Grow

• Help the business get 1% better every day.

We're excited about you because…

• You have 8+ years of experience in strategy & operations or consulting; high-growth startup experience is advantageous

• You have 3+ years of people management experience

• You have experience leading cross-functional projects and hitting goals

• You are comfortable running analysis and manipulating datasets; SQL experience is strongly preferred

• You always look for ways to improve and want to shape the direction of the company

• You can motivate people at all levels across the organization

• You can translate high-level goals into relevant plans

• You love getting to a low level of detail

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 8/10/24

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