Senior Manager, Software Development, Engineering And Services - Salesforce

Job Description

Provides leadership to supervisors, managers, and team members. Negotiates terms and conditions for organization IT contracts. Collaborates and coordinates with Legal, Procurement and other departments. Reviews company and customer objectives, and resolves issues regarding contract compliance.

Job Responsibility

• Provides leadership to Software Development team members, supervisors and managers by communicating and guiding toward achieving department objectives.

• Communicates and builds consensus for goals in alignment with the health system.

• Reviews and negotiates contractual terms and conditions with vendors and assists Procurement Department in negotiations of technology agreements including, but not limited to, negotiation of business terms and conditions of software subscription and license agreements, hardware acquisition contracts, maintenance and support agreements, service and consulting contracts, and the health system renewal/ upgrade contracts.

• Advises all levels of staff and management regarding contract terms and conditions, applicable policies and procedures, and best practices to advance IT department business objectives.

• Maintains database of contracts including key terms and conditions necessary for the proper administration of IT agreements.

• Responds to inquiries regarding contract obligations; advises project leaders regarding contractual issues; works with vendors and organization teams to understand and resolve contractual issues.

• Collaborates with stakeholder departments throughout negotiation to facilitate contract implementation.

• Monitors active contracts and assists IT staff with ensuring contractual commitments are understood and met.

• Communicates organization contract requirements to vendors.

• Ensures contracts, insurance issues, and supporting documentation are accurate and completed in a timely manner.

• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 6-10 years of relevant experience and 5-7 years of leadership / management experience, required.

Highly Preferred:

7+ years experience with the Salesforce platform

5+ years managing software teams highly preferred

Experience in healthcare preferred

Experience with Salesforce Health Cloud, Marketing Cloud, Mulesoft and Data Cloud preferred

Preferred Salesforce Architect Certificates: System Architect, Application Architect, Sharing and Visibility Architect, Integration Architect, Identity and Access Architect, Development and Lifecycle Architect, Data Architect, Technical Architect

Preferred Consultant Certifications: Service Cloud Consultant, Omnistudio Consultant

• Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).