Senior Manager, Sales Strategy & Operations

Doordash San Francisco , CA 94118

Posted 2 days ago

*About the Team

  • Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top restaurants across the country to increase revenue and help our partners operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.
    DoorDash is looking for a Sales Strategy & Operations Senior Manager to build strategic projects that enhance sales productivity by allowing our teams to be more engaging in targeting and closing the most valuable partnerships at scale. You will work with our sales, partner management, operations, product, and analytics teams to build the merchant foundation.

  • Qualifications*

  • 8+ years of experience in strategy and operations, business development, operations, or consulting; with direct management experience, high-growth startup or sales ops experience

  • Analytics and technical skillset and make recommendations out of complex datasets

  • Experience with Analytics tools such as SQL and Salesforce tools

  • About the Role

  • As our Senior Manager, Sales Strategy & Operations, you'll discover and create performance improvements across the sales organization and build the foundation for it to grow. This will include building go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. You will sit at the intersection of our revenue generation engine and our our teams, and will require prioritization and data-driven solutions to ensure our teams are working against the right goals and have the tools needed to achieve them.

  • You're excited about this opportunity because you will*

  • Create plans against the sales strategy for "winning the merchant"

  • Use data-driven insights to run sales tests and lead market intelligence efforts

  • Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers

  • Manage projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets

  • We're excited about you because*

  • You have experience working in a leadership role within a Sales Strategy & Ops function

  • You can motivate people at all levels across a variety of job responsibilities

  • You can translate high-level goals into applicable plans

  • Why You'll Love Working at DoorDash*

  • We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

  • *We believe - * the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do -- on every project, every day.

  • We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is learning on the job, no matter if we've been in a role for one year or one minute.

  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.

  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

  • We offer great compensation packages and comprehensive health benefits.

  • About DoorDash

  • At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.
    DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users-from Dashers to Merchants to Customers.
    We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

  • Our Commitment to Diversity and Inclusion

  • We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
    Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
    If you need any accommodations, please inform your recruiting contact upon initial connection.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Manager Sales Compensation Strategy & Operations


Posted 1 week ago

VIEW JOBS 7/16/2021 12:00:00 AM 2021-10-14T00:00 The Company You'll Join At Carta we create owners and make private markets liquid. We live in a world where some people live on the equity stack and enjoy exponential wealth growth and preferential tax treatment; others live on the debt stack and may work their entire lives for a company and retire only with the cash they've managed to save from their paychecks. Our contribution to solving the wealth inequality problem is moving people from the debt stack (payroll) to the equity stack. By making it as easy to issue equity to employees as it is to put them on payroll, we can create more owners. At Carta, we are helpful, transparent, fair, and kind. We are relentless executors, unconventional thinkers, and masters of our craft. To learn more, here is what one of our investors wrote about leading our Series F. The Team You'll Work With The GTM Strategy & Operations team partners with Sales & Marketing leaders to drive Carta's revenue strategy and best-in class execution. The team mandate is to help drive revenue and optimize efficiency and effectiveness across the revenue customer lifecycle. The team owns end-to-end GTM strategy and execution, and the reporting and operational foundation for Carta to continuously scale and grow. In this vital GTM role, you'll be scaling the Sales Comp foundation part of a highly dynamic team. This leader will work closely with our CRO, Sales Leadership, Finance, HR, Total Comp, and Legal to define, build, and scale a world class sales compensation strategy and operational foundation. The Problems You'll Solve [most JDs don't have blurb] * Serve as the trusted advisor and sales compensation leader to CRO and Sales leadership * Own and evaluate end-to-end sales compensation design, planning, reporting and analytics, administration, and operations to drive growth for Carta * Partner with cross-functional teams in HR, Finance, Legal and Sales leadership to build, codify, and scale end-to-end sales compensation planning and execution, including commissions budget planning, forecasting and accruals * Lead the management and development of all incentive compensation plans, policy administration, compensation letter design & issuance, development of target compensation structures, market planning and adjustments * Own business requirements and roadmap development for sales compensation and commission tools and related systems (CaptivateIQ) * Develop and maintain sales compensation processes and policies as well as build systems to ensure compliance to policies * Build processes and cadences to continuously evaluate and improve the sales compensation foundation * Lead executive analyses, strategies, and deliverables * Drive operational efficiency by leveraging industry best practices and designing process, tool, and dashboard improvements to scale our high-growth business * Lead as sales compensation subject matter expert in our planning processes, sales performance/productivity reporting, and special projects * Build team to support and scale this function as Carta grows About You As the first leadership hire for Sales compensation in a growth business, the ideal candidate is a natural leader with deep sales compensation experience and a passion for building out scalable processes and iterating quickly in ambiguity. This person excels at balancing strategic planning with execution and is very comfortable getting their hands dirty. * 8+ years sales compensation experience, with progressively increasing responsibility, complexity, and scale of work * Strong knowledge of sales incentive compensation concepts, sales data tracking processes, and methodologies * Ability to drive change through influence and partnership with cross-functional teams. * Effective, clear, and concise communication skills, verbal and written. Ability to communicate the right level of information to executives and cross-functional teams at the right cadence * Ability to manipulate large data sets and conduct scenario analyses/modelling. Keen focus on accuracy * Strong project management, stakeholder management, and prioritization skills * Strategic, structured thinker. Strong analytical skills and business acumen. Aptitude for framing business questions with data, translating business needs into strategies, and executing tactics and process improvements * Advanced skills required in SFDC, Gsuite, Excel. Familiarity with Looker, BI tools a plus We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our careers page to get to know us better as you think about your next step at Carta. Carta San Francisco CA

Senior Manager, Sales Strategy & Operations