Senior Manager, Sales Engineering - NYC Metro

Cloudera New York City , NY 10008

Posted 5 months ago

Job Description:

Note: this role will cover the NYC, Tri-state area.

Cloudera delivers the modern data management and analytics platform built on Apache Hadoop and the latest open source technologies. The world's leading organizations trust Cloudera to help solve their most challenging business problems with Cloudera Enterprise, the fastest, easiest and most secure data platform available for the modern world. Our customers efficiently capture, store, process and analyze vast amounts of data, empowering them to use advanced analytics to drive business decisions quickly, flexibly and at lower cost than has been possible before. To ensure our customers are successful, we offer comprehensive support, training and professional services. Learn more at

Cloudera offers enterprises a powerful new data platform built on the popular Apache Hadoop open-source software package. We unlock the storage and processing technologies of the world's biggest Web, telecom, medical, financial and government companies by allowing our growing list of global customers to easily and efficiently use Hadoop to solve problems and profit from all their data. Primary

  • Proactively attract, develop, and motivate a team of high-performing Sales Engineers, continually seeking innovative solutions for improving team effectiveness

  • Manage a team that presents complex sales and engineering proposals to C-level executives at large Enterprise and Fortune 500 companies

  • Manage and support the sales engineering team through direct client interaction, evoking confidence in our products and platform

  • Manage multiple customer engagements concurrently

  • Develop operating mechanisms to make team operation predictable and scalable

  • Manage RFI/RFP requests and contracting processes, standardize best practices, and establish SLAs to drive rapid cycle times and maximum opportunity conversion

  • Partner with our internal client-facing teams to ensure seamless client transitions, interacting with and influencing all levels of the organization, including senior executives

  • Works with sales function in the development of account plans for larger clients.

  • Provides product and solutions training and education to sales and other areas of the company as needed.

  • Promotes products and business solutions at conferences, forums, and seminars.

  • Collaborates with a variety of internal functional areas to ensure solutions are implemented and supported in line with client expectations.

  • Provides input on product development or enhancements to existing products to product marketing function.


  • 5+ years as a Sales Engineer with at least 2+ years of experience managing a Sales Engineering team at a SaaS or Web-based company

  • Self contained leader who has a proven track record of tightly managing process refinement through productivity and performance metrics

  • Demonstrated ability to successfully implement processes that drive performance and increase scalability

  • Excellent interpersonal and communication skills

  • Experience leading RFI/RFP and contracting processes

  • Experience working in fast paced, high-growth start up environments a plus

  • Strong customer relationship and people skills.

  • Strong oral and written communications, and presentation skills.

  • Strong problem solving and analytical skills.

  • Strong project management skills.

  • Strong team leadership capabilities.

  • Influential and credible with technical buyers and executives.

  • Ability to accommodate relatively heavy travel.

  • BA/BS or equivalent experience. Master in Business Administration is a plus.

We are looking for highly motivated candidates who are ambitious, self-assured, possess strong can-do attitude, and want to be part of a world-class team. Travel will be required.

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Senior Manager, Sales Engineering - NYC Metro