Senior Manager Sales Content And Communications

Carbon Black Waltham , MA 02154

Posted 2 months ago

Carbon Black is hiring a Sr. Manager of Sales Content and Communications on our Sales Enablement team. In this role, you'll lead all activities/initiatives focused on the management of: sales tools / content production, sales repositories and sales communications.

This individual will be responsible for equipping our inside, partner, sales support and field sellers with the information, tools and processes to increase deal velocity.

What you'll do

  • Managing and designing the content repository for sales resources and documentation

  • Managing and designing the Learning Management System (LMS) for sales, partner, and sales engineering onboarding and continuous training curricula.

  • Designing, developing and managing the projects associated with the production of all Carbon Black sales assets including:

  • Case studies, competitive information fact sheets, playbooks and product collateral

  • Video on Demand for Sales Training and Development

  • Certification Tests

  • Development of the CRM curriculum and learning roadmap for all sales operations platforms

  • Develop/re-purpose relevant GTM content in support of regional sales managers and account executives as required.

  • Assist sales leadership in understanding, participating and obtaining buy-in for all sales enablement programs

Daily Activities include

  • Liaise with Marketing, Product Marketing and Instructional Designers to build Go-to-Customer sales assets

  • Manage and administrate sales content and knowledge repositories, including file sharing content platform and Learning Management System

  • Design and advise on the architecture for overall content/knowledge repository implementation

  • Own the process of managing all content, including all governance policies and maintenance schedules

  • Build and run custom reports for content/knowledge platforms concerning customer engagement and marketing analytics

  • Manage regular communications to the sales organization

What you'll bring

  • 3-5 years of experience with the following:

  • Sales Tools and Content Development

  • Building and managing content repositories and process

  • Learning Management Systems

  • Sales communications

  • Ability to work with senior executives

  • Ability and desire to work cross-functionally.

  • Strong project and program management skills and high attention to detail

Why you should join us

Carbon Black is a leading provider of next-generation endpoint security, leveraging breakthrough prevention technology to instantly see and stop cyberattacks before they execute. With more than 13 million endpoints under management, and more than 4000 customersincluding 30 of the Fortune 100the opportunities are massive and exciting. With 1000+ employees, offices across the world, and the best-of-the best tools for collaboration from anywhere, now is an ideal time to become part of the Cb Team. See where you fit best at

Carbon Black, Inc. is an EEO/AA employer. Carbon Black is an inclusive employer that believes in workplace equality, supports diversity, creates a welcoming environment, and respects the unique qualities each individual brings to the company.

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Senior Manager Sales Content And Communications

Carbon Black