Senior Manager, Revenue Operational Excellence, MGM Contract Services Team

DESCRIPTION

• The Contract Services Team ("CST") in the Amazon MGM Studios Distribution (AMSD) group is seeking an innovative and analytical candidate for the role of Sr. Manager, Revenue Operational Excellence. This role will influence and implement large scale technology initiatives and strategy and lead the end-to-end delivery for AMSD product solutions.

• This person will spearhead the development, design, and automation of internal and external applications to optimize global content distribution processes. They will identify benefits and challenges and employ strategic thinking to manage complex efforts and decisions, define clear objectives, remove blockers, and manage escalations.

• The role will be trusted to present decisions to leaders, understanding trade-offs for achieving long-term goals through best practices. Establish clear procedures and guidelines and communicate across diverse roles and functions. They will encourage constructive dialogue to resolve challenging issues. The position will deliver independently but work with internal and external partners to influence technology and process decisions, prioritizing tasks as business strategies evolve. Expected to exhibit backbone, dissent, commitment, and respectful challenge in decision-making processes.

Key job responsibilities

• Build business requirements for data integration across several AMSD 1P and 3P applications and replacement of legacy systems.

• Take ownership of the lifecycle of complex technology initiatives to improve business efficiency and ensure adherence to compliance with Standard Operating Procedures (SOP).

• Drive global cross-team collaboration, prioritize tasks based on business judgement.

• Simplify processes, eliminate redundancies, and champion change to drive automation to scale.

• Ensure seamless process integrations, enforce data policies, implement data quality governance with product managers.

• Define success metrics and KPI's to drive informed decisions.

• Demonstrated flexibility and success in fast-paced, ambiguous work environments.

• Actively mentor and develop teammates through continuous action that inspires learning and inventing.

A day in the life

• Successful candidates will bring experience in rights management applications and content distribution analytics.

• Their background will be extensive in global sales and distribution, content availability and window management, contract rights administration, and reporting.

• As a driven and results-oriented professional, this person will bring a passion for improving the customer experience through operational excellence.

• They will identify benefits and challenges and employ strategic thinking to manage complex efforts and decisions, define clear objectives, remove blockers, and manage escalations.

About the team

The Contract Services Team ("CST") in the Amazon MGM Studios Distribution (AMSD) team is responsible for global deal management of 1P and 3P content licensing to SVOD, AVOD, TVOD, EST, Pay, and Free/Basic channels and platforms in over 200 markets.

We are open to hiring candidates to work out of one of the following locations:

Beverly Hills, CA, USA

BASIC QUALIFICATIONS

• Bachelor's Degree or equivalent experience.

• 5+ years of relevant work experience in program management, process improvement in a large-scale global sales or distribution environment.

• Advanced level Excel skills and working knowledge of the Salesforce Lightning platform.

• Experience using data to drive process improvements.

PREFERRED QUALIFICATIONS

• MBA or a background in program management in a global content distribution organization.

• 15+ years of relevant work experience in program management, process improvement in a large-scale global sales or distribution environment.

• Proficiency in training and coaching others globally.

• Experience in media supply chain management.

• Proficient in data interpretation and providing actionable business recommendations.

• Effective communication with business and technical teams, verbally and in writing.

• Ability to work in cross-functional teams to influence stakeholders.

• Demonstrated capacity to meet deadlines, multitask, and prioritize workload effectively.

• Ability to succeed amidst ambiguity and manage changing and competing priorities.

• Proficiency in owning program strategy, communicating results to senior leadership.

• Strong attention to detail, end-to-end ownership, and driving results.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $88,600/year in our lowest geographic market up to $213,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.