Senior Manager - Systems Service Engineering

Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Commercial Airplane (BCA) Customer Support - System Service Engineering (SE) Team is seeking a Senior Manager to lead one of the model teams in the new Systems Service Engineering Model Based IPT structure in Seal Beach, CA. This will consist of airplane level Systems (Including Mechanical, Avionics, Electrical and Propulsion Systems) for one of the models (737NG/MAX, 747/767/OOP, 777, 787) supporting in-service issues while developing and maintaining relationships and partnerships with customers, stakeholders, peers, industry partners, and global teammates. You will be an integral part of the BCA team in the Customer Support Organization. As a Senior Manager, you will be applying your engineering experience to drive resolution of technical issues and provide oversight/accountability for other Boeing engineering organizations.

The Systems SE Senior Manager will acquire resources for department activities and lead process improvements. You will develop and administrate the budgets, schedules and performance standards, oversee approval of technical approaches, products and processes; and manage, develop and motivate employees. The position will require some travel to integrate with program leaders, customers, suppliers and other organizations.

The Systems SE Senior Manager position is fast paced and requires an individual with excellent communication and relationship-building skills, ability to think strategically interact with diverse cultures, and work on variable shifts. It also requires quick reactions, resilience, and adaptability.

Primary Responsibilities:

• Manages employees and first-level managers performing activities within multiple Engineering disciplines for the assigned model

• Develops and manages strong relationships with the Program and Fleet Chief Office team to ensure prioritization and alignment on fleet issues and messaging to customers; Ensures integrated operating rhythm across the stakeholder organizations

• Leads the team through complex technical challenges, products and processes, budget development and administration, schedules and performance standards, and develops and motivates employees

• Regularly interacts with other Customer Support organizations including Field Service, Maintenance Engineering, Fleet Chief Office, as well as Design Engineering, U.S. and International Commercial Customers / Suppliers, and Regulatory Agencies

• Develops and executes integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives

• Acquires resources for department activities, provides technical management of suppliers and leads process improvements

• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports

• Provides oversight and approval of technical approaches, products and processes; Manages, develops and motivates employees and first-level managers

• Ability to travel 10% of the time

• Ability to quickly adapt to customer needs; support off hour meetings/calls

• Ability to work and function in a 24x7 by 365 operational environment

• This position is expected to be 100% onsite; The selected candidate will be required to work onsite at one of the listed location options.

The position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications:

• Bachelor's Degree in an engineering or science related discipline

• 1+ years' experience as a Manager leading engineering teams

• 3+ years working and interfacing with senior and executive leadership

• 5+ years working in an engineering discipline

Preferred Qualifications:

• Experience in a customer service role

• Experience acting as a technical interface with suppliers and airline operators

• Master's degree or higher

• Experience working cross functionally and across business units

Relocation:

This position offers relocation based on candidate eligibility

Union:

This is a non-union represented position

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Applications for this position will be accepted until April 26th, 2024.

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: 166,600 - 225,400

Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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