Senior Manager, Program Management

Sirius XM New York , NY 10007

Posted 2 months ago


Position Summary:

The Senior Manager is a key member of the Digital Experience program management team charged with developing repeatable business processes to empower and accelerate efficient digital product delivery within the Publishing and Content Discovery group. In this diversified role, you will closely collaborate with product and services teams to ensure work deliverables, prioritized based upon business goals, customer needs, and technical feasibility, are clearly identified, scheduled, and managed while providing the necessary transparency required by business partners and executive leadership to inform decision making. The Senior Manager will be accustomed to working within a dynamic environment where a hybrid of software development methodologies is leveraged.

For this position, we expect the candidate to be a tech-savvy, self-starter who has an in-depth understanding of how process and technology can help the Digital Experience organization achieve its business goals. The candidate should be methodical and have excellent time management skills. This role will use communication skills to collaborate within a matrixed organization.

Ultimately, the Senior Manager is a servant leader and change agent who supports product and services team to deliver quality digital products on time and within budget while advocating for efficient business process practices.

Duties and Responsibilities:

  • Manage the daily intake and tasks of the Publishing and Content Discovery group by managing the roadmap, daily status updates, and monitoring of progress in JIRA

  • Enable a high degree of collaboration and dependency management across teams

  • Work with software developers, technical and business management, department heads, product developers and QA specialists

  • Drive communication transparency and delivery accountability across teams

  • Ensure cross functional team product delivery increments align to business priorities

  • Report and escalate roadblocks to management as needed

  • Identify and evaluate project risks and take appropriate action to control the risks

  • Build strong relationships within SiriusXM to understand the business challenges and opportunities

  • Provide coaching to support standardization and team adoption of workflow processes

  • Collaborate with peers to identify and resolve product delivery workflow gaps

  • Participate in resource capacity planning

  • Develop executive level reporting

Supervisory Responsibilities:


Minimum Qualifications:

  • Bachelor's degree from an accredited institution

  • 5-7 years project management in a fast-paced environment

  • Expert experience in Program Management concepts and strategy, using industry best practices

  • A track record of managing digital product delivery in a matrixed organization

  • Knowledgeable of all phases of the SDLC

  • Exposure to Agile methodologies with a proven track record

  • Superb written and verbal communications, presentation skills, and meeting facilitation skills

  • Strong leadership skills

  • Detail oriented and organized

Requirements and General

  • Interpersonal skills and ability to interact and work with staff at all levels

  • Ability to work independently and in a team environment

  • Commitment to "internal client" and customer service principles

  • Willingness to take initiative ownership and follow through on projects

  • Strong analytical and problem-solving skills

  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines and shifting priorities

  • Must have legal right to work in the U.S.

Technical Skills:

  • Thorough knowledge and experience using business productivity software (e.g, Microsoft Office, G Suite)
  • Experience with Issue and project tracking software (e.g. JIRA, Trello)
  • Experience with real time team communication tools (e.g. SLACK)

Our goal at SiriusXM+Pandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation.

SiriusXM+Pandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion,

national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status,

veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

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Senior Manager, Program Management

Sirius XM