Senior Manager, Product Quality Engineering

The Senior Manager, Product Quality Engineering is an important customer-facing, hands-on role within the Corporate Quality team which owns product quality and interfaces daily with our business groups and divisions. This position requires strong collaboration with Product & Test Engineering, Customer Quality, Central Engineering, and Manufacturing & Operations (both internal and external).

Responsibilities/Duties include:

• Lead cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure.

• Create a collaborative team environment, resolving conflicts to ensure goals are met.

• Promote engagement with business units, manufacturing, and quality management.

• Facilitate the use of structured problem-solving tools (Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D)

• Execute fast, effective containment.

• Drive thorough root cause investigations and develop effective corrective actions (occurrence, escape, and systemic)

• Deploy lessons learned across organizational boundaries.

• Write reports for customers, ensure updates are provided on schedule and maintain accurate records in internal systems.

• Contribute to continuous improvement activities.

• Represent all onsemi products in customer quality interactions.