Senior Manager, Product Management

Job Description:

Position Description:

Develops and improves a mid-tier database platform that supports the recordkeeping and administration of health benefits and savings accounts. Delivers and analyzes end-to-end technical solutions and software applications that drive project efficiency measurements.

Supports client-facing applications. Coordinates large-scale technology initiatives. Plans, executes, and delivers software applications using Agile Software Development Lifecycle (SDLC) methodologies -- SCRUM.

Facilitates large-scale software product initiatives by identifying and removing system impediments. Participates in software architecture, technical design, and software product implementation processes. Articulates technical information to business and other diverse partners/audiences. Improves production release and quality assurance of mid-tier platform features.

Primary Responsibilities:

Works collaboratively with leadership to enable delivery through well-executed sprints.

Accelerates performance, efficiency, and value delivered by engaging across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training and resources.

Maintains and updates performance metrics (burn-down charts) and artifacts.

Coordinates logistics for and participates in Agile events -- backlog prioritization, sprint planning, daily meetings, retrospectives, and scrum of scrum masters.

Improves customer experiences on digital channels in an Agile environment.

Identifies business requirements for projects of moderate scope.

Ensures project requirements are successfully incorporated into deployments.

Gathers support and approvals from Legal, Risk, and Compliance business partners prior to launching developments.

Applies design and data analysis best practices to opportunity identification.

Develops innovative methods to optimize processes.

Prepares or reviews operational or project progress reports.

Plans and coordinates project schedules and assignments for multiple projects.

Assigns and reviews the work of systems analysts, programmers, and other computer-related workers.

Mentors junior team members.

Advises senior management on technical strategy.

Establishes and project manages analysis plans for multiple and complex work streams.

Elicits, captures, and interprets customer problems from multiple perspectives across projects or within a program.

Performs independent and complex analysis for multiple projects supporting several division initiatives.

Responsible for meeting project goals on-time and on-budget.

Presents implications and recommendations with a strategic perspective influencing project parameters and outcomes.

Education and Experience:

Bachelor's degree (or foreign education equivalent) in Business Administration, Finance, Computer Science, Engineering, Information Technology, Information Systems, Mathematics, or a closely related field and five (5) years of experience as a Senior Manager, Product Management (or closely related occupation) managing and executing large scale projects in a FinTech or Health Benefits business area.

Or, alternatively, Master's degree (or foreign education equivalent) in Business Administration, Finance, Computer Science, Engineering, Information Technology, Information Systems, Mathematics, or a closely related field and three (3) years of experience as a Senior Manager, Product Management (or closely related occupation) managing and executing large scale projects in a FinTech or Health Benefits business area.

Skills and Knowledge:

Candidate must also possess:

Demonstrated Expertise ("DE") managing and leading the execution of distributed application development teams in developing enterprise software solutions -- databases, record keeping, middle tier, and UX.

DE collaborating and performing delivery management in a Healthcare environment, using tools (JIRA, JIRA Align, Share Point, and Confluence) and data manipulation tools (DBeaver and TOAD).

DE managing end-to-end deployment and install processes to facilitate feature delivery and client Go Live; providing project management to Scrum teams - creating and managing business requirements, design, development, and testing; and facilitating scrum events -- daily scrum, backlog refinement, retrospectives, sprint reviews, and sprint planning.

DE leading fast paced project delivery in Agile principles and processes; and liaising with delivery teams, business stake holders, and executive management to ensure streamlined project and product management/delivery.

#PE1M2

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future.

We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.

Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process.

Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.