Senior Manager, IT Applications

Who We Are:

The Atlanta Community Food Bank is working to end hunger in our community with the food, people, and big ideas needed so that no one worries about where their next meal is coming from. Since 1979, weve been providing food for a growing network of nonprofit partners including food pantries, community kitchens, childcare centers, night shelters, and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

Where Youll Work:

Network Services / IT

About the Role:

As a Senior Manager, IT Applications you will be responsible for overseeing the development, implementation, and maintenance of our organization's software applications. Your role will involve managing a team of developers, coordinating project timelines, and ensuring the successful delivery of high-quality applications that meet the needs of our organization.

What Youll Do:

Manage Applications Lifecycle & Performance,

• Oversee the full software development life cycle (SDLC) for all applications, from requirement gathering and design to development, testing, deployment, and maintenance.

• Develop and maintain a comprehensive applications roadmap, outlining the strategy, priorities, and timelines for application development and enhancements.

• Identify, evaluate, and recommend new technologies, tools, and frameworks to improve the efficiency and effectiveness of the application development process.

• Monitor and analyze application performance, identifying and addressing any performance bottlenecks or system issues.

• Stay up to date with industry trends, emerging technologies, and best practices in application development and management.

• Perform Business Analyst function in gathering and refining requirements

• Perform QA function on all CI packages

• Knowledge of DeVOPs process and procedures.

Vendor Management and Collaboration:

• Collaborate with cross-functional teams to ensure alignment and successful project delivery.

• Manage vendor relationships and third-party software providers, ensuring compliance with service level agreements (SLAs) and resolving any issues or escalations.

• Ensure adherence to established coding standards, development methodologies, and best practices, while also promoting a culture of continuous improvement.

• Collaborate with stakeholders to gather business requirements and translate them into technical specifications for development teams.

Leads Team:

• Manage a team of developers and business analysts, providing leadership, guidance, and support in their day-to-day activities.

• Forms teams with an appropriate and diverse mix of skills, perspectives, and experiences

• Fosters open dialogue and collaboration.

• Establishes clear objectives to guide goal achievement.

• Drives clarity by setting goals, providing feedback, and supporting team members success.

• Serves as a mentor; develops employees' skills, provides the opportunity for growth.

• Recognizes employee successes.

• Supports employee career development; supports team members in acquiring and growing skills and shares expertise.

Our Inclusive Hiring Process:

At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences educational, work and lived. Towards that end, our Inclusive Hiring process is grounded in a skills-based hiring approach. That means we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

Key Competencies we look for in All our Food Bankers are:

• Customer Focus

• Decision Making

• Accountability

• The Ability to Navigate Change

What Youll Need: Skills and Experience your resume should demonstrate:

• Strong technical background with hands-on experience in application development, preferably in multiple programming languages (e.g. .NET, Python)

• In-depth knowledge of software development methodologies, such as Agile, Scrum, or Waterfall, and experience in applying them in projects

• Proficiency in managing relational databases and experience with database management systems (e.g. SQL Server, MySQL)

• Familiarity with web technologies (HTML, CSS, JavaScript), web services (REST, SOAP), and cloud platforms (Azure, Google Cloud)

• Demonstrated leadership skills, including the ability to motivate and mentor team members, resolve conflicts, and foster a collaborative work environment

• Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines

• Strong analytical and problem-solving abilities, with a focus on attention to detail and delivering high-quality solutions

• Effective communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical stakeholders

• HRIS and ERP Conversion / Implementation experience

• Experience with Azure Dataverse, MS Dynamics CRM

• Demonstrated success in leading ERP rollout

And You'll Love this Position if:

• You have an entrepreneurial spirit and enjoy coming up with creative ideas and developing action plans to drive goal execution and goal attainment

• Are a strong, effective coach and motivator and have proven success in developing team members

• You want to work in a positive environment where differences are valued

There may be some Physical Demands and Travel:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Employee is routinely required to lift 25 lbs.

• Expected travel time for this position is up to 20% per year

• This role will require periodic support outside of normal Business hours (On Call).

Expectation:

We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness, and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community.

Final Thoughts:

Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.