Senior Manager - Exchange

GEICO is seeking a dynamic and visionary individual to join our Exchange Hub Engineering team. The Exchange Hub team is dedicated to facilitating seamless and secure communication and collaboration across all internal and external third parties by collecting, managing and optimizing the exchange of data.

An ideal candidate is intellectually curious, has a solution-oriented mindset, and enjoys learning new tools and techniques. You will have the opportunity to design and deliver the centralized and secure data exchange platform, related SDK, and related tools to collect, manage, and analyze user data from various sources for personalized and data-driven Insurance products and services. You would utilize Metering, Telemetry & Streaming Technologies to enhance risk assessment and customer engagement through real-time data collection, data store and data analysis.

As Senior Manager, Software Engineering, you will help drive our insurance business transformation as we redefine experience for our customers and provide leadership to two or three Agile teams comprising of four to eight team members. You are accountable for the deliverables assigned to your group. Your Director will be looking for you to drive the activities necessary to meet those deliverables. You will be responsible for planning, budgeting, and organizing the activities of the section. While Managers reporting to you have responsibility for their teams, you have a role to play in ensuring group performance. You will, at times, deal directly with associates. You will also be accountable to the individuals on your team. Impactful coaching and mentoring will be important aspects of your role. As Senior Manager, you will ensure that complex IT problems have been addressed by conferring with your customers and IT partners by working to negotiate problem resolution, timelines and deliverable commitments. You will assist and guide your team as they come across challenges and conflicting priorities.

What you will be doing…

As Senior Manager, Software Engineering, you will:

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time

• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives

• Understand how requirements and design choices may impact systems across multiple areas

• Report on your team's progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery

• Initiate and support performance evaluation of team members

• Cultivate a culture that motivates all levels of performers to higher levels of achievement

• Execute change management processes and best practices, adapting approach as necessary

• Build and maintain relationships with your team members to support an environment of trust

• Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable as a result of experience gained (growth mindset)

• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies

• Proficiently execute difficult conversations on development and performance

• Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience. These are the sources of GEICO's competitive advantage.

• Manage up to leadership as well as give feedback when appropriate

• Administer coaching plan(s) and Performance Improvement Plan(s)

• Craft fully compliant quality documentation

• Compliant negotiation and execution of warning administration and/or involuntary termination

• Develop the team budget and be accountable for reporting on results achieved at regular intervals

• Significantly contribute to the team planning process to include surfacing associate level proposals

What you will need…

• Proven success implementing large scale projects across multiple disciplines

• Reputation as someone who engages with team members effectively

• Identified as someone who genuinely cares about others and invests time and attention in career counseling others, focusing time and energy in encouraging associates to continue to grow and stretch into new roles or gain experience or skillsets needed to prepare for future roles

• Deep understanding of multiple business domains as well as the application ecosystems they depend upon

• Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action

• Initiative and creativity in solving problems and driving innovation through others

• Delivery of information in a clear and concise manner appropriate to the audience

• Embracing ownership of both successes and failures, demonstrating leadership maturity

• Ability to balance multiple assignments distributed across multiple teams and dependency areas

• Confidence with decision making

• Clearly able to see how projects interrelate and have a strategic impact

• Ability to build and maintain a network of contacts

• Continued understanding of and growth in emotional intelligence

Qualifications

• 7+ years of hands-on development and/or solutions engineering experience

• Must have recent hands-on experience with developing or designing software solutions

• 3+ years of leadership experience managing a large team comprised of multiple scrum teams

• Strong understanding of cloud infrastructure concepts, platforms, and technologies (AWS, Azure)

• Strong understanding of CI/CD, Release Management, and Configuration Management processes and tooling

• Strong understanding of the Software Development Lifecycle (SDLC) and/or Model Development Lifecycle (MDLC)

• Excellent verbal/written communication skills, with the ability to effectively communicate to both Senior Leadership and Highly Technical personnel

• Experience with strategic planning, establishing and communicating roadmaps, budgeting, and allocation of resources

• Excellent problem-solving skills, proactive, and ability to thrive in an ambiguous environment

• Flexible and adaptable to a fast-paced work environment.

• Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

Annual Salary

$120,000.00 - $261,500.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period

• Paid Vacation, Sick and Parental Leave

• 401(k) Plan

• Tuition Reimbursement

• Paid Training and Licensures

• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.