Senior Manager Identity Access Operations

BD (Becton, Dickinson And Company)

Franklin Lakes , NJ 07417

Job Description: Summary

Job Description


  • Accountable for setting team work direction and overseeing completion of work tasks

  • Oversees and executes Global Information Security IAM run/operate services

  • Individual accountability for ensuring allocated resources are used effectively to provide sustainable operational support while ensuring service level agreements are met

  • Leads continuous improvement to drive operational effectiveness of Global Information Security, Identity and Access Management operations

  • Develops an effective and workable framework for managing and improving IAM services (within BD as well as suppliers)

  • Actively analyze metrics and trends and drive continuous improvement

  • Lead and coordinate the operations of the Identity and Access Management platform(s)

  • Ensure that all necessary resources are aligned with activities within this area.

  • Drive the effectiveness of BD's User registration and provisioning while improving the End User Experience.

  • Ensure engagement of other areas under Identity and Access Management including Privilege Access Management, Multifactor Authentication, SSO and Access Provisioning.

  • Facilitate integration with IT incident management programs to ensure consistency and alignment with peer support groups.

  • Drives service line engagement through reporting of key performance objectives and trends


  • 10+ years' experience in IT or Information Security, with at least 5 in an access management operational capacity, and 5-8 years with a multi-national

  • Advanced set of skills and knowledge in operating one or more of the following: Identity and Access Management, Privilege Access Management and Multifactor Authentication.

  • Knowledge of Associate and Contractor Onboarding/Offboarding processes leaver-mover-joiner processes

  • 3-5 Years managing an offshore supplier responsible for running access management operations

  • Strong leadership skills that demonstrate the ability for innovative ideas and the confidence to promote or share as actionable insights.

  • Bachelor's degree in in technical discipline (Computer Science/Engineering) other degrees are fine if candidate has technical certification: CISSP, GIAC, MSCE, Cisco CNE


  • CISSP, CISM, GIAC security certification or equivalent (if not accompanied by technical degree)

  • Experience leading a continuous improvement effort

  • Demonstrated team building, influencing, and negotiating skills.

  • Prior experience in healthcare/medical device industry

Primary Work LocationUSA NJ - Franklin Lakes

Additional LocationsUSA CA - San Diego TC Bldg C&D

Work Shift

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Senior Manager Identity Access Operations

BD (Becton, Dickinson And Company)