Ricoh Americas Corporation Parsippany , NJ 07054
Posted 2 weeks ago
Senior Manager I, MPS Strategy
POSITION PROFILE
The Senior Manager I, MPS Strategy will help standardize and optimize our core Managed Print Services business. This role will develop solutions, offerings, and programs that address customer needs for Managed Print Services offers and lead programs and activities that accelerate customer adoption and support sales acceleration. This highly motivated person will collaborate and coordinate cross-functional teams to develop, pilot and orchestrate execution of key offer strategies and programs. The role will also work across teams to assemble compelling evidence for customers and engage and support new business customer engagements. This person will possess a business development background that enables them to drive an engagement and interact at the senior level leaders of large enterprises, partners and internally. This role will have the technical understanding and business experience to deliver scalable programs and tools that help articulate the value proposition to business decision makers. To be successful this role will closely collaborate with marketing, finance, design, operations, and technical support teams. This person will have a demonstrated ability to think strategically long-term about the needs of complex MPS businesses, while executing in the short term to deliver results and capture data that helps optimize return on investment for the Managed Print Services portfolio.
JOB DUTIES AND RESPONSIBILITIES
Develop standardized MPS strategy and solution based on review of Ricoh's current business model
Enable AGILE MPS solutions to optimize operational and financial design and resources
Define, build and deploy Ricoh's Manage Print Services GTM strategies to help maintain existing customer base and acquire new customers
Define key customer segments to target, driving the necessary business and technical KPIs
Enables the sales teams to drive successful new business in order to build long-term business opportunity
Engage sales and deal team in developing business value proposition statements, and discuss customers' business issues to achieve business outcomes
Establish ways to measure and track key financial and business metrics related to offer adoption and use data to optimize ROI
Own strategic business development plan while working with key internal stakeholders (e.g. sales teams, product marketing, technology service teams, legal, support, etc.).
QUALIFICATIONS (Education, Experience and Certifications)
KNOWLEDGE, SKILLS AND ABILITIES
Experience selling services to large Enterprises and Strategic Accounts
Experience with Managed Print Services
Complex agreement negotiation skills and experience, and business and financial acumen
Strong financial and analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer adoption and make appropriate recommendations to the business
Professional business writing with ability to logically document complex subjects into understandable formats
Ability to develop business and economic justifications for new services adoption
Strong verbal and written communications skills
Demonstrated ability to work effectively across internal and external organizations
Experience conducting customer feedback and market research analytics
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
Typically works in an office environment with adequate lighting, and ventilation, and a normal range of temperatures and noise levels within ranges compliant with federal, state and local regulations. At times may require very frequent heavy travel.
Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction · prepare, provide and convey diversified information.
Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
Moderate dexterity · regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
May require some overnight travel.
Additional Pay Details
Compensation Range
$130,000 - $150,000 per Year
Bonus Eligible
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Ricoh Americas Corporation