AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world.
Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000.
7-10 years of sales compensation plan design, system and administration experience
Strong organizational, communication, and technical skills
Ability to communicate effectively with internal and external customers of all levels
Ability to build and motivate a high performing team, and deliver on operational excellence goals
Ability to stand firm and ensure the right business decisions are made with all levels
Ability to manage programs and processes globally and consistently without losing nuances of global needs
Experience identifying areas for process improvement and driving solutions
Advanced analytical and problem solving skills
Management experience required
Advanced time management and project management skills, including ability to handle multiple projects with aggressive deadlines
Advanced Microsoft Excel skills - Vlookup, advanced formulas and scenario and statistical analysis
Experience with incentive compensation automation tools, XactlyIncent knowledge is a big plus
Bachelors degree required, Masters preferred
About the Role
The Senior Manager of Global Sales Compensation Operations is a critical role in execution of our business strategy and our sales compensation process. This role will report to the Sr. Director, Global Sales Compensation and will be responsible for sales plan administration, commissions process and controls, issue resolution, exceptions management, plan design support, and input on policies and documentation for all variable incentive plans.
Own and manage operational processes and implementation of best practices and controls
Ensure SOX processes and audits are complete and reviewed
Manage a team of Sales Compensation Business partners and provide value-added services to Sales including timely and accurate commissions payments, sales plan training, plan effectiveness reporting, and regular program updates
Establish and meet or exceed SLAs with internal customers for time to resolution of issues and responses to questions on payments, plan design, and policies.
Participate as a key member of the sales compensation planning team.
Ensure consistency in plan designs, best in breed processes, policies, and legal compliance.
Work closely with Sr. Director of Sales Compensation, Sales Executive leadership, Sales Operations, and Finance to deliver innovative solutions that continue to attract, motivate and retain employees, drive new business, and reward top sales performers within the approved budget.
Provide recommendations on proposed plan exceptions and manage the process for vetting and approval of exception requests
Build model to analyze the cost of plan design changes and lead trade-off discussions as required.
Review all incentive compensation plans for reasonableness of quota setting, of target incentives and commission rates for as well as compliance with our policies.
Provide input to the Sr. Director of Incentive Compensation, Manager of Sales Compensation Systems on operationalization of sales plans, including Xactly and SFDC (salesforce.com) systems functionality, implementation process, and overall implementation timeline.
Manage development and distribution of training content, and other materials for compensation program roll-outs.
Monitor application of sales compensation programs to ensure achievement of strategic business initiatives.
Partner with Sales Operations and Finance on the development and delivery of Sales Management reports and dashboards to support decision making.
Work with Finance to develop processes to measure ROI of key sales compensation programs and SPIFFs
Analyze competitiveness of Sales compensation plans and recommend actions to mitigate risk.
Provide regular communications to Sales and Sales Leadership to maintain awareness of program status and ongoing improvement plans Perks
We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:
Medical, dental, vision coverage
401k match (4.5%)
Wellness perks (gym, hobbies, education, store discounts, personal finance)
4 weeks PTO, 5 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)
Mandatory company shut down between Christmas and New Years
Weekly catered breakfast and lunch, and all the snacks, fruits and drinks your heart desires, monthly happy hour events, and weekly massages
Brand new state of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station
Free shuttle service and pre-tax commuter benefits
Just a Note
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