Senior Manager, GIS - Order Fulfillment Management

The Group You'll Be A Part Of

Lam Research is looking for an experienced Senior Manager to be part of a dynamic Global Information Systems (GIS) team partnering with Lam's Global Operations

• Order Fulfillment Management (OFM) function. This position's primary responsibility is the management of strategic initiatives, programs, and regular operational services that GIS provides. This leadership role will be responsible for working across multiple groups, functions, and geographies within Global Operations (GOPs) and GIS to successfully deliver business value. This individual will need to have excellent communication skills, determination, and perseverance to be successful.

The Impact You'll Make

The position requires a broad experience across core technology services, platforms, and systems along with extensive experience and functional knowledge of Order Fulfillment processes, functions, opportunities, and challenges. The person in this role is the owner of OFM enterprise technology solutions and provides leadership for those involved in the design, development, deployment, support and continuous improvement of multiple technology platforms & solutions that runs the OFM function at Lam.

What You'll Do

• Lead the global GIS OFM Team to support business objectives and ensure structures and processes are in place.

• Translate the BU Executive vision into strategy and work towards execution.

• Set and maintain strategy for Systems and Services in support of OFM, ensures the optimization across Operations and Lam.

• Engages with business leaders and senior executives to deliver business unit commitments.

• Collaborate in a matrixed environment to deliver services and solutions to business needs.

• Interact, influence, and align with all levels of Lam leaders and executives while delivering solutions and services.

• Assist in vendor selection and management of outsourcing and software agreements. Manage vendor engagements both within GIS and with the BUs for resources and services.

• Develop business agreements; report on GIS performance for services, programs, and KPIs; improve partner satisfaction scores YoY.

• Manages budget, resource capacity plans and work schedules for the team.

• Builds a high performing team, elevates the team's skills aligned to organizational needs and individual goals.

Who We're Looking For

• 10+ years of Operations business and technology experience.

• Master's degree in Computer Science, Technology, Supply Chain & Operations or equal work exp.

• Demonstrated business stakeholder relationship management, leadership and influencing skills.

• Understanding of Fulfillment Operations processes, challenges, and opportunities in a high value, high complexity, Configure-to-Order (CTO)/Engineer-to-Order (ETO) discrete manufacturing business.

• Strong functional and technology background in following (or similar) platforms

• SAP ERP systems (ECC and S/4 preferred) esp. Variant Configuration; Planning Systems (APS) platforms such as SAP IBP, Kinaxis RapidResponse, Servigistics, etc.; and custom applications.

• Functional and fundamental knowledge of Lead/Opportunity management, Customer & Sales Collaboration, Demand Configuration & Management, BOM Management, Production Planning & Sequencing, Customer Order Execution, Customer Risk Management & Analytics

• Strong cross-group collaboration skills and exp. working across multiple teams both within the division and company-wide.

• Experience in managing a diverse global cross-cultural team, directly and in a global matrixed organization.

Preferred Qualifications

• Project management experience.

• Technical development experience across various SDLC, Agile & Scrum methodologies.

• Sound understanding and experience with SAP S/4 implementations and its integration to other best in breed solutions.

• Business process design

• WFE or discrete manufacturing industry experience with ETO/CTO/MTO business model in high-volume manufacturing.

• Exposure to BI and advanced analytics platforms, e.g., MS Power platform.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories

• On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Discover more at