Senior Manager, Development And Ops Analytics

Wyndham Worldwide Parsippany , NJ 07054

Posted 7 months ago

Wyndham Hotels & Resorts is now seeking a Senior Manager, Development and Ops Analytics to join our team at the Parsippany

  • 22 Sylvan Way location in Parsippany, New Jersey.

Job Summary

The Sr. Manager of Strategic Planning & Analytics (SP&A) Franchise Development and Portfolio Management will support the delivery of data and analytical capabilities to the Sales and Development team. Your output will drive actionable insights for enhanced property/franchisee selection and portfolio growth/optimization. This position will use data to determine the key metrics and attributes that define success for each of our 20 brands. These insights will be used at each stage of the franchisee lifecycle: locating new owners/franchisees, retaining high performing and high potential properties, repositioning properties within the portfolio, and terminating undesirable locations. The learnings in this role will provide insights to help ensure optimal selection of owner/franchisee and the right property, and marrying those with the right brand. Through the use of data and analytics, this role will help grow, strengthen and optimize a 9,000+ hotels operating in over 80 countries across 20 different brands.


Identify five to ten major responsibilities of the position. Assign a weight to each responsibility reflecting its relative importance in comparison to the total responsibilities of the position. The total should equal 100%. Include the key client for each responsibility.
1.Data Analytics: Define the metrics and attributes that define success for each of our brands. Work closely with Brand leadership to optimize brand portfolio. Identify key markets to open new franchises as well as markets with good conversion/brand flip opportunities. Put together financial models laying out favorable deal terms to acquire top owners/properties. Determine key attributes that lead to property terminations. Sales/Development team

Brand Presidents

Analytics COE
2.Tool/Vendor Management/Optimization: Own relationship with site selection/portfolio optimization vendor. Use tool to understand data and attributes that are driving hotel failure/success and to locate new/untapped market opportunities. 3rd Party Vendor

Analytics COE
3.Market Research: Analyze the markets in which we currently operate and identify new markets for entry. Gain an understanding of current industry practices related to sales and development. Assess existing conditions/factors to help us adapt our go-to market strategy. Sales/Development team, Brand Presidents, Operations team Analytics COE


Describe the following: a) level of decision making authority b) level of autonomy c) the impact of his/her decision on the organization d) what, if any, are the supervisory responsibilities?

a) Decision making authority level medium

b) Level of autonomy - medium

c) Impact medium/high

d) Supervisory role Yes

Education & Experience

Scope/Financial Responsibility

Describe quantifiable measures that will help ascribe the value of the position. Examples include size of budget, business metrics, etc. Also, describe the impact on revenue, profit or expenses by stating activities that could affect financial results of Wyndham.

The Sr. Manager of Strategic Planning & Analytics (SP&A) Franchise Development and Portfolio Management will support the Sales and Development team with the use of data and analytics that are vital to the success of the team. This person will help grow the number and quality of properties in our system. Each property in our system generates royalties which contribute directly to EBITDA. More properties and/or better properties lead to more/higher room revenues and therefore higher/more royalties.

Abilities/Key Competencies/Skills

  • Self-starter, well organized, extremely detail-oriented and an assertive team player, willing to take ownership of responsibilities, and possess a high level of positive energy and drive

  • Excellent time management and organizational skills

  • Ability to manage multiple priorities, work well under pressure

  • Ability to work independently

  • Ability to collaborate with peers effectively

  • Ability to create/own a process from start to finish

  • Good working knowledge of data sources

  • Strong Excel and modeling skills required

  • Excellent communication skills (spoken and written).


State the specific level of experience and education that is needed to perform the minimum duties of the position (i.e. college degree, 3-5 years public accounting experience, CPA)

  • Bachelor's degree in Business, Analytics, Economics, Math, Statistics, Data Science, or closely related field;
  • 4+ years of relevant industry experience in a business analytics, data science, or comparable data/analytics role;

Reporting Structure

Please provide a visual or describe reporting relationships for this role (ie, who it reports to, peers, any direct reports)

This role will report directly to the Director, Strategic Planning & Analytics (SP&A)


Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany

  • 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054

Employment Status: Full-time

What we expect from you

  • Bring your best every day

  • Put our guests first

  • Strive to exceed expectations in all you do

What you can expect from us

  • Best-in-class training and career development

  • Supportive and engaged team

  • Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

Nearest Major Market: New York City

Nearest Secondary Market: Newark

Apply now "

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Senior Manager, Development And Ops Analytics

Wyndham Worldwide